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January 2024 by Kaytee Mac
Crooks and Sleezy. Overpriced and not responsive to insurance matters. Do not use and do not call if you can help it. Call someone else for towing and or for a mechanic. I have no idea how they got the five stars; they have to be false.
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September 2023 by Aaron Reuvers
If I could give them 0 stars I would. Terrible!
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September 2023 by Tanya Hinton
My van broke down on Highway 60 after I dropped kids at Camp Victory. Berg’s was super responsive and respectful & came within minutes. After my car was towed to a local auto repair shop, the driver made sure I got to a safe, well lit place to wait for my ride home. Highly recommend!Service: Car towing
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September 2023 by vladimir lovric
My teenage son was arrested for reckless driving and fleeing the law enforcement around 9 pm on Friday and Berg’s Towing was in charge of towing the vehicle. Shortly after he was arrested, I was called by the sheriff to pick my son and told to call Berg’s towing for the vehicle. I called Berg’s towing around 11pm to see if I can pick up my car, but was told that it is out of office hours. They also said that the office is closed over the weekend. They did not offer any options to pick up my car, like charging extra for “out of office hours” or “weekend hours charge.” To make matters worse, my second car stopped dead in its tracks the following morning when my wife was taking me to work, and had to be towed.In desperation, I called the deputy that arrested my son to see if he could call Berg's towing, so I could pick my car up, which he did. He called me back saying that it is the Towing company policy and that the sheriff's department has no influence there. He also told me that they will not be working on that Monday due to it being Memorial Day. He also told me that “I am already on top” because he decided not to confiscate the car. A month later, I found out that the reason they did not confiscate the car was because car was under business title and it would be a lot harder to legally justify that.So the sheriff’s department decided not to confiscate the car, but the Berg’s Towing did.When I called Berg’s on Tuesday morning, I was told that it will be $650 for five days. When I complained that Friday 9pm to Tuesday 2pm is not even a full four days and that the car is only for 3 hours on Friday, the guy on the phone just disrespectfully repeated “Yep” “Yep, Yep.” He also told me that they accept only cash.When I came to pick my car up, the guy did not know where my car was nor did he know how to print the invoice. Also, he tried to give me the piece of paper where my car keys were attached. It took about 45 minutes to locate and bring my car and to print an invoice with minimal info on it.These people are rip offs and scavengers, with the practice of trying to make maximum profit on people who are faced with difficult times. They are intentionally not providing for “out of office hours” just to make easy money that they did not earn. I could imagine any person of any age, barely making ends meet, living paycheck to paycheck, and Berg’s Towing is confiscating their vehicle for inability to pay. The Sheriff’s department should work with towing companies that are honest and accommodating, and not these crooks.Stay away from Berg's Towing.Service: Car towing
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July 2023 by Aaron C
Excellent and prompt service
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November 2022 by Todd Casell
Don't want to be towed but they were super nice and helpful.
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October 2022 by Sorcha Carpenter
Awesome to work with! Fast service and went the extra mile to help us ?Service: Car towing
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September 2022 by Dr. Jeffrey D. Stewart
Great help in time of need. Quick friendly service.
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July 2022 by Ross Borrell
Watch out for this company. They told me $125 to get my girlfriends car out of the ditch and ended up charging her $240 after they pulled the car out..Service: Car towing
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July 2022 by Kyle Majerus
Great towing service. Matt is a great guy. Knows his stuff. Awesome price on changing tires
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April 2022 by G H.
My car broke down on the highway in Minnesota. I'm from Arkansas and knew absolutely no one in the area. My brother who uses a walker was a passenger in the vehicle. I googled the nearest tow company and found Bergs. I contacted them and explained the situation and they responded quickly. Their prices we're reasonable and they went above and beyond to accommodate us in our time of need. Everyone was professional including the tow truck driver. They turned a bad situation into a great experience. I highly recommend them
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March 2022 by Andrew Berg
I suffered a very serious car accident recently and Matt the owner picked me up on the side of the road and also took my vehicle to the twin cities for salvaging. I am very thankful for Matt. He picks up his phone within seconds and remembers all of his customers - couldn't ask for a more helpful tow truck driver during a very stressful event in my life!
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February 2022 by Tammy Weiss Johnson
Excellent fast friendly service. After sitting for almost 3 hour waiting on AAA I finally called direct. To find out AAA never contacted them. After the call he (totally for got drivers name after all the frustrations sorry) was out to us within 25 minutes which being he was 19 minutes away from me it was record time. Thanks again highly recommend.
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January 2022 by sally kirchhamer
Berg’s Towing Rocks!!!!! SNOW EMERGENCY!!!My car would not start, had to be moved, I called and Berg’s was here in 35 minutes.John the driver is such a sweetheart, very helpful and polite, he had no problem with moving my car from the side street to in front of my house (which was about 50-60 feet).John, you saved the day and made my week!! Thank you so very much, you saved me from getting a ticket and a trip to the impound lot, not to mention all the green backs I would of had to pay to get my car out.My faith in humanity has been restored!!Thanks again and God Bless you,Sally KirchhamerP.S. I think John deserves a pay raise!!!Service: Car towing
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January 2022 by Sara Post
This is the only towing company I trust! The crew is like family to me. 10/10 recommend calling them. They don't screw you over like some companies do!
