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August 2023 by ThE TRuth
Greart customer experience. Was greeted upon entering door and took great care of me while in the Batesville cspire.
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July 2023 by Gregory Langhorn Jr
Helpful employees especially Tiffany. This young lady is Manager material!!!!
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June 2023 by David Perry
Customer service was terrible. Nobody was paying attention to who was coming in the door. I even signed in and the skipped me with random people walking in. ??♂️??♂️
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June 2023 by Jessica Miller
Great service great phones
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March 2023 by Susan Cranford
My friend had lost her charging cord. They let her leave her phone there to charge while we went and did I grocery shopping. Really sweet people
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January 2023 by Denise A. Brown
Excellent customer service!! I had a problem they resolved. They’re always fast and efficient!!
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November 2022 by Isaac Sellers
Upgrading devices is super easy and the associate I dealt with is great, Brittany I think it was. But the other times we've been to resolve plan issues, and such-we have been treated with no concern and the employees didn't seem to care at all. They didn't know what they were doing and didn't try to escalate it to a higher tier of support. They didn't try apologizing for not being able to help or show any sort of empathy. I am a contractor for Samsung sales so I know how customers are supposed to be treated as far as a certain regard for compassion or care. We have not been treated with such. The first time we went for our issue was to setup our account with a pin in order to view our bill online. My wife and I chatted with employees online via chat support and they informed us to go in store. We went in store and they couldn't do anything and didn't try escalating the issue to management. Tonight, I went to finish enrollment in a discount program, as I did the process online then was texted directly from cspire (611), to go in store. I went in store, they said they couldn't do anything and it was supposed to be done online. They told me to call the FCC and cspire, then just walked away basically without making sure I needed anything else. I felt like they didn't care at all. I was very polite and understanding. So I don't understand why they couldn't at least try more. I dread going to this store. It's utterly useless the past two times we've been to be quite blunt. I hope this will get to corporate.I have been with cspire over a decade (when it was cellular south).
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October 2022 by Tyrone Shaw
Anetta is the greatest...She went above and beyond....
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October 2022 by Brenda Green
Phone still not working right !
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August 2022 by LaDonna Logan
Very friendly & made our transition seemless!
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July 2022 by Delorece Hendricks
Agent was very helpful
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July 2022 by Connie Ridgeway
phone service was so bad so we moved to Verizon
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June 2022 by Joe Ysidron
I recently upgraded my phone. While I was out of town, my new phone just stopped: no power, no charge indicator, nothing. So, when I got home, I went to the Batesville, MS C-Spire store thinking I'd have to get a replacement and lose everything on my new phone. In less than 5 minutes I was on my way home with my phone fixed and everything in tact!
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May 2022 by King Adams
Best place where you can great service both ways
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March 2022 by Steven Bright
I've been a long time customer.. wonderful sales reps.. will help you with all your needs.. tell your friends! Phone service with a smile ?
