This Cricket Wireless Authorized Retailer is noted for its great and fantastic customer service. Multiple reviews highlight that the staff, including the manager and customer service representatives, are extremely diligent, really helpful, and always please customers. They are known to waive fees and diligently resolve issues, such as with connectivity or porting numbers. While one long-time customer notes that services have seen added fees, they also confirm this local store is the best one to visit. The store provides great help and customers report never having a bad experience, highly recommending it.