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October 2023 by Yolanda Holmes
The two people name Andy and tanner powell that work in the service department needs to be fired and replaced immediately! They both have attitudes and doesn't mind NOT helping certain people. Tanner really needs to be replaced because he thinks his job is untouchable. When I took my vehicle there in May, it supposed to have been fixed and now it's October and my vehicle is still not fixed. Several trips and still not fixed. When asked to explain my issue, tanner got an terrible attitude with me. And Andy act like, I was hurting him by asking tanner a question. It's ridiculous people working with the public act this way.
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October 2023 by oneshottim
Great place to buy a new or used vehicle. Paul always goes out of his way to help me. Give them a try.
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October 2023 by Timm Buckk
Paul Guin is a great guy would buy a truck from him any day. Got me in and out same afternoon
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July 2023 by Don
I brought my Vehicle into the Halmark Ford Service Depart on June 26 2023 with the Promise by Service Manager Tanner, that I would have my vehicle repaired by July 3 ( in Time for July 4 holiday travel) I checked back on June 29 ,after seing my Truck still parked outside and was given the same repair schedule. I knew that Tanner told me that the repair job takes about 4 hours so I expected him to tell me it would be ready later than expected ( but he stuck to the same fictitious schedule) not only did my date change, my Quote went from $1800 -$2100 on June 26 to $4300 - $6800 on July 10 ( 12 days AFTER I brought it in) !! Totally dissaponting and dissatisfying experience to deal with and then have to pay an anoying $171 for a dianostic that I didnt even request, I really would like to know if this is normal business practice for Halmark Ford . I do not mind being contacted because there has to be a better explanation for this than what I was given. I have since taken the vehicle to Cannon Ford in Cleveland and the Service manager there has kept me informed all the way and the price is very reasonable at $1600. Iam NOT angry just Totally disappointed and dissatisfied
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June 2023 by Kristina Thompson
Had an issue with my vehicle and they attempted to scam me.Took my vehicle to another dealership.
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March 2023 by ruth kooiker
So thankful for this place! Got us right in and fixed in no time on a Saturday when we were traveling through. Very friendly staff and great coffee.
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February 2023 by carolyn houston
Great service and friendly, the most shortest time and easiest to buy. Wonderful truck
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February 2023 by Tyler Colley
I have two ford vehicles in good shape a 2018 and 2012. Every time I have taken them in to be serviced wether it be an oil change or recall or whatever I have to take it back because something else was damaged or not put back together properly and it ends up costing me more money because obviously my fault and not theirs! Do not get your vehicle serviced here just go to Oxford and save your time and money!
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January 2023 by Andrew Warshaw
Great experience at Halmark Ford. I definitely recommend Hallmark Ford, if you want genuine Ford parts and great service.
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November 2022 by Gwen Hunter
I took my mother their on October 10&11. And the Saleman Larry had very Nasty Attitude& customer service October 10. Me personal I wouldn’t buys vehicle from them but my mother wanted it & October 11. I called by about the price of the vehicle because the mileage was high he yell on the phone so I called back to speak to a manager & I did he was No better they lied about the oil change me& my mother had to ask for a oil change I will Ever take anyone to them again in life & the bad part the banker was on the phone listening & didn’t want us to deal with that CAR Lot.
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October 2022 by Delores Thomas-Boland
My serviceman brought my air filter to show me before replacing it.Service was fast and reliable.
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October 2022 by Karen Hess
Service was quick, I was comfortable in the waiting area. The employees are all very friendly
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October 2022 by Barry K.
Daughter's hybrid bought at Hallmark trouble light came on so she return to the dealership for service. She was told they couldn't get to it until Tuesday or Wednesday of next week so she left it with them. 4 weeks later. the car was still waiting to be looked at so I drove over to find out what's going on. The service manager had all the personality of an inflamed hemorrhoid ready to rupture and started making excuses. Now I despise a liar as much as I do a thief and when I called him on it he informed me they were not going to look at that car period and that I might as well take it on.. after reading the other negative comments about their service and speaking to other former dissatisfied customers we decided to do a Tik Tok video to highlight the inept supervision responsible for the disaster known as Heafner Motors so people in the Batesville area...keep watching...this true and informative video is in the making...
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August 2022 by David Aven
Hallmark Ford is the best dealership that I have had to deal with. Great Jobs Guys. The parts guys are the best.
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August 2022 by Kim Hollowell
Best dealship....I've used many dealers over the last 40 years.....this one is by far the best......wanted to give them 6 stars
