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January 2024 by Ernie Aubuschon
Rented a room so they told us to go to the back side of the building to come thru that door but to be careful because there gutters and facial board fell off of the building yesterday and was still laying in front of the door that you couldn't open all the way to get inside. They have a man working there that says there is always something wrong no matter where you go. Then get my room and the television doesn't oorswork then had to drag my stuff to another room and then I said something about the gutters laying in the way of the door so I ask them can't can't you move the guttering away from the door the answer I got was that her or Willie can't do that. If they had a brain they would have told us to use the main doors. I think that the lady and Willie running this place are really pretty fricking stupid!!!
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January 2024 by Thressia Brown
The managers were very polite and professional.Rooms: We received EXCELLENT SERVICE ? ? ?The bed was comfortable.We had a good night rest.The breakfast was real good.Nearby activities: We ate at Cracker Barrell, which was next door. The service was good and the prices was reasonable.Safety: As well as can be expected.
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December 2023 by Calvin Smith
The TV doesn't work and I can't connect to the wifi. No phone in the room to call the desk. Had to call from my cell phone. Was told they'd come help get the TV working. That was an hour ago. I give it a 0 star and highly recommend you take your business elsewhere.
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November 2023 by Johnny Wash
If there was a 0 that's what I would have given this place. Old tired run down building.
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November 2023 by Jason Scott Bane
There for an event at the civic center and was highly disappointed. The rooms were subpar and the staff was highly unprofessional going as far as to tell me to tip him $10 for him to let me into my room!I was part of a multiple room group that was paid for by the company I work for. Had I not been able to get in touch with my boss at 10:30p.m. who in turn had to contact the actual owner I would have not been allowed back into my room and had to sleep in my car.
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October 2023 by Whitney N.
Room had mice poop under cushions, smelled of cooking, no remote and half a roll of toilet paper. room 213 HORRIBLE
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August 2023 by carolyn johnson
Rooms were not so bad jus
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July 2023 by Esha Ashley
Staff was nice room smelled was horrible. If I could give no stars I would smelled like weed, one girl walked out of her room smoking a black and mild. I will never stay here again trash can in bathroom was awful almost made me throw up just nasty overall. STAY
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July 2023 by TONIYA LAY
Rooms: Rooms need MAJOR upgrades. Customer service was poor to fair, depends on which staff person you encounter. For example, we never received face towels during our entire 3 night stay and staff were rude when we asked for any!! Poorly managed place to be a Choice Hotels branch. Buyer beware!!
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June 2023 by Jacquelyn M
Staff was unbelievably nice and that’s about the only reason why to give this place any stars. There was hair in the shower and the sink. The walls have several patch marks on them. The drywall is peeling off in the bathroom. The handle is missing on the shower wall so there are holes in the shower wall. The lighting is terrible in the room and the bathroom. Found hair ties on the floor. It very clear the room wasn’t cleaned very well. Sheets were terrible and so was the bed. On top of it all. They charged $190 for one night. This place isn’t worth more then $50 a night.Breakfast food wasn’t very good however the lady working the room did stay on top of keeping everything filled and cleaned.So the staff was great that I saw. Housekeeping needs help and over all room needs to repaired.
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June 2023 by Kelly Migdon
BUYER BEWARE!! Do NOT book on Priceline and expect to actually get a room at this cheap motel. Their entire system was down and I couldn’t even purchase a cheap motel room with my card in my wallet in person. I also couldn’t cancel the hotel room. The front desk attendant took about 10 minutes to come to the desk and was absolutely no help when he did. He said their entire system was down when I walked in very early morning around 3 AM, April 7, 2023. He said that there was nothing he could do and that his manager would have to look at it when he got there at 9 AM. Then why were they open? Why didn’t they tell Priceline they were not able to honor the rooms they were selling? I’ve tried for two months now to get over $100 back, but neither Priceline or the quality inn will give me my money back. Priceline’s website also list this hotel has a higher quality than it actually is. It smells like cigarettes and liquor. I did NOT feel safe there. It was NOT run professionally. Priceline also says you can cancel if the hotels cancellation policy says you can. Quality and cancellation policy is within 24 hours, which I was well within since I was there in person. Priceline says it’s quality, inns, fault, and quality and says it’s Priceline’s fault. They’re each passing the buck and the only person that is screwed over is me —the pain customer. I PAID FOR A ROOM THAT WAS NOT POSSIBLE FOR ME TO STAY IN THAT NIGHT DUE TO THEIR SYSTEM BEING DOWN. I HAVE NOT BEEN ABLE TO GET A REFUND FROM PRICELINE, THE QUALITY INN, OR PAYPAL SINCE THAT’S HOW I PAID FOR IT. DO NOT STAY HERE!!!!Rooms: Never got to see the rooms because they stole my money and refused to refund it. But it smells like cigarettes and liquor.Safety: I felt very unsafe like I was going to be mugged or my car was going to be broken into. So glad I stayed at the Holiday Inn across the highway instead of this roach Motel flea box. They scammed me out of my money for a room that was not possible for me to get that night, as their system was down. Do not stay here. It’s not safe and they aren’t professional. RUN!!Noteworthy details: Do not expect to get a room or your money back. If there’s any problems at all, their system will be down, and they will refuse to refund your money. Buyer beware! Run!
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May 2023 by Mathew Young
It's was decent enough til I woke and went in the bathroom and seen one of them Mississippi cockroach running down the door.
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May 2023 by COE Life
Quite place. It's a pretty chill
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March 2023 by Tyler Boswell
It’s rated a 2 star hotel so we weren’t expecting much. At the very least, the hotel should be able to provide the basic need of a room. Our bathroom didn’t have a light in it so we showered in the dark and the a/c unit by the window was falling apart making all kinds of noise… We were willing to get past all of that… then our toilet didn’t flush, I assumed maybe one of my kids stopped it up so I was willing to fix it myself. I asked the front desk for a plunger and after searching every closet in the building, he claimed they didn’t have one. At this point, anyone would be frustrated but I felt bad for the young man working, he was calling and texting everyone he could to find help and nothing… so I offered to go buy a plunger to take care of it and he didn’t offer any other solution so I went and bought the hotel a plunger, left it in 223. If the lights and toilet would work, it would be worth a stay if you are on a budget. You get what you pay for.I would like to note that they were doing renovations so they want to improve their building. There was dust all over our door, shower rod/curtain, surely they can do a little better. Those small things are preventable, if the room was “clean” the dust wouldn’t be there.
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March 2023 by thomas watt
Excellent customer service at the desk. Clean comfortable beds. Nice room amenities. Fantastic hot breakfast that includes eggs, sausage, biscuits and gravy along with your normal bread/waffle & fruit choices.