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October 2023 by Carlos Gutierrez
Dont buy anything from this scammers of selling and buying karts!! This guy brett is his name dont sell "quality carts" they are missing parts and dont want to keep his words on what they are describing it on his website!! The people who gives reviews are his friends!!! He's not honest !! That is why u will see 4 stars only on there website!!!
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September 2023 by Rose Sullivan
With no knowledge of golf carts- went to quality custom & Brett probably talked with us an hour explaining all the differences in the carts(pros & cons). I asked many questions which he was honest with. We left with knowledge- came home & researched the specific carts & his answers matched everything we looked at- went back yesterday morning & bought a cart- he was excellent to work with & gave us a good deal. Thank you Brett Ladner! Will be a customer for all future events
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January 2023 by Carl Bellegia
Just bought a golf cart from them and they were a pleasure to work with. I am satisfied with the price and the entire experience was great
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June 2022 by M F
Came at the end of the work day and even though they could help me with the parts I need. They told me to come back earlier in the day. Kinda bummed out I'm from out of town and don't pass by when they are open that often ... I wish the owner valued the customer a little more bc the help I did need wouldn't have been longer than 15 min. So and they weren't closing until another 20 more minutes or so...
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June 2022 by Jeri Howard
Love my Cart! The price was good and my cart was modified to make it street legal. Prompt delivery.
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May 2022 by Rhonda Pinsonat
We rented two carts for 24 hours for my son's 21st birthday. One of the carts was so hard to shift my husband had a difficult time the whole day/night and had a sore shoulder the next day. The other cart left half of my party stranded on Beach Blvd. We had to jump it off several times to get it back to the place we were staying, then several times again to drop it off at the pickup/dropoff point the next day. Needless to say the party was over at that point because we couldn't transport all 8 people in our party on one cart. When I contacted the company to inquire about some kind of refund, they responded that they issued me a credit of $20.25!!!! I paid $283.50 for two carts for 24 hours and was only able to use one of them for 7 hours. I wouldn't recommend using this company and only rated them 1 star because I had to in order to post the review.
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April 2022 by Brett Larocca
Friendly Owner. Good prices on Batteries. Thank you for the help with my RV batteries.
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February 2022 by Steve Dzurnak
Came to Bay St Louis with a golf cart that was not street legal. Brett was absolutely amazing. Within a couple of days we were compliant and enjoying our cart. Very honest and affordable.
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August 2021 by Brenda Blackwell
Great service.
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July 2021 by Ginny Littlefield
Took my cart in for service and it was done the same day. Great folks.
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June 2021 by Brenda W.
I rented a large golf cart for a 3 day weekend in May and prepaid the $398.48. I am 66 & my twin sister is 66, and my Aunt is 88. The 1st cart we were given didn't run. The very nice lady pulled another cart from the back and had some difficulty getting it to start. She advised us to keep pressing the foot pedal if we had problems. We had problems the rest of the day. We used the cart less than 2 hours, it still had a full tank of gas. We parked it in our carport at our rental house and decided it was too unreliable. The next morning, it wouldn't start at all. Both of us tried but it didn't start with the only instructions we had which was on the vehicle. I called Quality carts and was told they would pick it up and would be more than happy to reimburse me for the entire 3 day rental. I insisted on paying the first day because we kept it and he was so gracious and kind, He picked up the cart. 2 weeks after I got back home I called the owner to let him know my credit card hadn't been refunded the 2 days that we didn't have the cart. He told me that he had decided not to refund us anything because there was an event that weekend. I was incredibly stunned that his demeanor had changed and he was not the gracious and kind person that we thought he was. I sent him the invoice and asked him to please reimburse me for 2 days. I haven't heard back from him. This is exactly what happened and now he has $398.48 of my money for a cart that didn't run & was used 2 hours. We are old and a bit afraid of getting stranded and he was so understanding at the time we reported the cart not running. Makes me lose faith in customer service.
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April 2021 by Ken Tischler
Great prices on 6V batteries. Being able to buy them locally made it so much easier to swap out the 12 house bank batteries on our boat.
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May 2020 by Natalie Monteleone
Highly rec working with Brett to design your cart! He was happy to answer any questions and his pricing was competitive. Our cart arrived super clean and in great shape. Brett provides excellent customer service and has reached out to us after the sale to check on the cart.
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April 2020 by Wendy Sullivan
My cart is 5 years old - bought from Brett. He’s been a terrific help with odds and end repairs, reasonably priced, friendly and reliable. I highly recommend him and his crew!
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April 2020 by Bryan Kessel
Brett is very easy to deal with and he stands behind his carts unlike other places around.
