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March 2024 by Darren Champagne Jr.
Men's restroom closed
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February 2024 by Shirley Wiedemeier
Disgustingly filthy! Parking lot with trash, entrance door so dirty it made me not want to touch it. Clean the place up!!! You make Bay Saint Louis feel dirty and give ALL Shell gas stations a bad reputation on cleanliness!!! I will certainly not stop in again. Also keep receipt paper in the pumps!
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January 2024 by Shelley Davis
Usually good. Not today. Third time in a row had to go inside for receipt after getting gas and guy behind the register caught. Keep paper in the machines!
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October 2023 by Alex Don
This is not shell gas, blown the fuel pump of my car after getting gas from here. Seems like they r selling unbranded gas. Thats why they r selling it for cheap
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August 2023 by Mike Breaux
None of the touchless pay works and the card readers look like they have been tampered with.
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May 2023 by Hamby Family
Store associate incredibly rude. I pressed the wrong button at checkout and instead of politely explaining how that specific machine worked, as I asked, she was visibly aggravated and exceptionally rude. I am not the type of person to get mad for no reason and be a "karen" but this particular associate needs to be removed from working checkout where she has to deal with people because she clearly doesn't know how to. Too bad I didn't get her name. That was my first time there and it's 100% my last.
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February 2023 by Shaun Johnson
Slow, they seem to always have cashiers that don't quite have it for a convenience store clerk. Get us in and out asap...
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February 2023 by Jason Nielsen
Closed at night. Not 24 hours.
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December 2021 by Tami Watson
Clean and polite workers today, open Thanksgiving Day
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March 2021 by Honey Roell
Rudest people I have ever dealt with. Gas pump stopped and I went inside and told this big fat girl behind the counter and she said “what do you want me to do about it?” And I said you work here don’t you? And she said yeah but I don’t do the machines. I told her I would never be back and she said Good!!!Well you lost my business and you have illiterate people working there. Good luck to the owner cause you are going to need it!Making sure no one ever goes!
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January 2021 by Tisha Glasenapp
I really don't understand why it is so hard for this store to have two people working on a register during the busier times throughout the day!! I work at the casino and stop here frequently but I'm finally over it. Never fails almost every time i go here there is always a line of at least six people or more..I stop here today and there is a line all the way back to the coolers. It wouldn't have been bad if the manager wasn't standing behind the counter just eye balling the line instead of putting her phone down and helping her clear the line. I truly have never seen teamwork at this store its ridiculous
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January 2021 by Joshua Hollon
This has to be the slowest store in Hancock county and has the rudest people I’ve ever seen in it. Girl working today 10 min to check out. The guy during the day yesterday was rude as hell told me to look when I I ask him if they had something.:: unbelievable
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April 2020 by Corey Nolan
Gas pumps rarely read cards correctly. I have complained multiple times. Just seem to get worse.
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March 2020 by Brian Barbieri
One of the filthiest n foulest smelling restrooms in the Gulf South
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February 2020 by simplycomplic8ed
It really bothers me when a business doesnt take responsibility for the equipment on their property. I noticed my tire was very low and stopped here for air. Its bad enough it cost $1.50 for air. Even worse to find out the machine doesnt work after you've paid. So I went in to tell them it was broke and ask for my money back' because I was going to have to try to make it somewhere else for air. They told me I would have to call the number on the machine in order to get my money back. Come on. Isn't this machine on your stations property you really expect your customers to have to call a 1-800 number and waste their time filing a complaint for a dollar fifty? Isn't that your job? Frustrated of course because now I need more quarters, I told them they should put a sign on the machine to let people know that it was broke . Its very frustrating to waste your money. This also happened to be the day of the Bay St Louis parade, so I had no option but to attempt to make it to the nearest gas station which was on 90 in Pass Christian, which of course I did not. The people at the station were not nice or helpful at all and every time I go there, they are deliberately unfriendly as if I did something wrong. And there's still no sign on the machine that is STILL broke.