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October 2023 by Kelly Bradley
Helpful and very kind
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September 2022 by Maurice Footrail
Treated with Respect:Cared about Storage Needs:Need your Household Goods and Vehicles Stored in a Safe, Secure, and Climate Controlled environment? Head over to see Office Manager Ms. Anderson. She really cares about your storage needs as if they were her own. She's willing to help you with your move in from beginning to end. Head on down. You will be happy you did. I'm very impressed with the outstanding service I have received so far. Thank you ADDED SPACE.
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August 2022 by Maurice F.
Treated with Respect:Cared about Storage Needs Need your Household Goods and Vehicles Stored in a Safe, Secure, and Climate Controlled environment? Head over to see Office Manager Ms. Anderson. She really cares about your storage needs as if they were her own. She's willing to help you with your move in from beginning to end. Head on down. You will be happy you did. I'm very impressed with the outstanding service I have received so far. Thank you ADDED SPACE STORAGE!
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January 2021 by The Bard is a Shieldmaiden (MagicalMommie)
I've not really had a problem until recently after hurricane Zita. It took 3 weeks for us to access our unit because the unit door was off track. I stead of calling us to let us know we had an issue in the first place, we showed up to our unit to see we couldn't access it in the first place. I contacted the woman up front and she said it would be fixed in a week. The week arrived, I received a notice to come and unlock my unit so the door could be fixed. I left work early just so I could do that and the door wasn't even fixed that day. My husband and I drove by another day to see it was still not fixed. We received no call for an update (only 6 units had door issues). She said that it would be fixed next week. I drove by again to see if anything had been done.... nope. I was once again told it would be fixed the Tuesday before Thanksgiving. I called this morning to verify that my door would be fixed today. The new lady had no clue and said I would get a call from the woman that's usually there. I was texted a while later that it would be fixed at 12pm. It is now 4:50 and I just drove by to see my door was fixed but my unit was noticeably unlocked. This would have been a different reaction if I was informed about what the changes were with my unit instead of me having to hunt down personnel so that I can find out what is going on. There needs to be some serious customer service training because this is beyond unprofessional.
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November 2020 by Lisa Kenworthy-Rodriguez
Awesome place! I have no complaints!
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August 2020 by Heather Wright
Great price and friendly
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January 2020 by Aj Wiley
We have done business for 6 years with B&G Climate Controlled Self Storage. The customer service has always been superb! The staff is super nice. The units are clean and well taken care of. You can rest assured that your belongings are safe with them. Highly recommend this business!
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February 2019 by Paul W.
Scam with storsmart insurance program. The units leak into units. Stay away.Loss more that 30k in damage due to storage leaking and water damaged they would not pay for claim. Storage said had to get. This is fraud. Don't not do business. I'm filing fraud in my State and recommend you do they same.
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January 2019 by Tatum Eckstein
Great service and security.
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September 2018 by Dennis Graves
Had the right size unit at a good price. The service was wonderful very helpful and friendly. It sold locks and boxes something I need.
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December 2017 by Terry Carmen
Been using facilities for many years. Very safe and secure. Staff is awesome. Thank you
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October 2017 by Debora Landry
I have always used AAA to store my things here. The new owners are very nice and have worked very hard to upgrade the facility.
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July 2017 by Garc Luicano
Very nice lady in office .
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July 2016 by Vanessa
Inexpensive, never busy and close to me!
