Cook's Automatic Transmissions is highly regarded for its honesty, professionalism, and quick service. Customers appreciate that the business provides clear explanations and keeps them updated throughout the repair process. They are known for diagnosing problems accurately and completing repairs efficiently, often within the same day or less than 48 hours. The staff is friendly, knowledgeable, and transparent about costs, with many reviews highlighting that they did not charge for diagnostics or check-ups when it was determined that the issue was not related to the transmission. Customers also value their integrity, as evidenced by examples of honest advice and recommendations for other shops when needed. Overall, Cook's Automatic Transmissions is trusted for its reliable service, fair pricing, and customer-centered approach, making it a preferred choice for transmission repairs and car maintenance.
Professional customer service at its finest! Very knowledgeable of common issues with all makes & models!
January 2026
The personalized and friendly service I received from TJ Cook in helping me with what my SUV needed was incredible and completely fair. I wouldn't hesitate to return when I need their services again. 110% recommended.
January 2026
My 2004 Buick Century would hesitate occasionally, I was sure it was going to be a major transmission issue. I took it to Cook's Transmission they drove it for two days did a diagnostic test, adjusted some sensor. My car is back to running smoothly, and I highly recommend them for their honesty and thoroughness.