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July 2024 by Dahnkster
Tried to phone several days in a row during regular business hours, and nobody ever answers phone. This would seem to be problematic for a business that sales phones and wireless plans.
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March 2024 by Jeff Perry
Slow customer service and don't give a care attitude
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December 2023 by XxLeMoNxX -_-
Very good service I recommend cricket
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November 2023 by Jay Sanchez
New management sucks bad costumer service is so bad and they are a mess when it comes to simply paying a bill
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October 2023 by wayne carroll
The sales rep and the manager were very helpful! Customer service is not lost at this business. Give them a tey.
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September 2023 by Andreina olayo
Very friendly staff
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August 2023 by Robert Carter
The salesman will not let me pay my phone bill in their claiming the system was down and when I called later he would not answer the phone and he kept hanging up on me
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June 2023 by Dustin Seitz
Shity parent company
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March 2023 by Michelle Foster
Went in to remove a line and add a line back to my plan. After getting all the required info went back to store. The young man working that evening was technically smart but had no customer service skills but got the job done. Today I got my bill and he had selected the wrong plan causing my bill to increase by $30. Won't be coming back to your location.
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September 2022 by Joseph Ancel Chambers (JOEYJOEYJOEY)
The Gentleman that helped me at this location is Excellent in ALL areas of Customer Relations. William knows about what's in stock, special prices, and helps with finding you the best deals for your Needs, Budget, and ManufacturerModel Preference. Even in the situation I was dealing with at the time I first came to this location, William went above and beyond his duty! He helped me get a great deal on my Favorite Brand and Style of Mobile Phones. My Cricket Wireless Phone was left in the CTA Bus seat and not given to the CTA Bus Driver by the person who found it. Even "Find Lost Device" App never located it. None the less, I was able to replace it with a much better phone with William's assistance.Thanks William and Thanks Cricket Wireless! Also, Thanks for the HBO MAX paid monthly subscription!Very Nice Indeed ?
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June 2022 by Amit Bhula
Love the service
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January 2022 by Jimmy James
I like the one in D'Iberville to give me great service and everything especially phone service
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December 2021 by Joseph Ancel Chambers (Joey Chambers)
The Gentleman that helped me at this location is Excellent in ALL areas of Customer Relations. William knows about what's in stock, special prices, and helps with finding you the best deals for your Needs, Budget, and ManufacturerModel Preference. Even in the situation I was dealing with at the time I first came to this location, William went above and beyond his duty! He helped me get a great deal on my Favorite Brand and Style of Mobile Phones. My Cricket Wireless Phone was left in the CTA Bus seat and not given to the CTA Bus Driver by the person who found it. Even "Find Lost Device" App never located it. None the less, I was able to replace it with a much better phone with William's assistance.Thanks William and Thanks Cricket Wireless! Also, Thanks for the HBO MAX paid monthly subscription!Very Nice Indeed ?
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October 2021 by Makyla Lominchar
I'm the manager of the Cricket Wireless in biloxi. We are open for business and we are not closed so come see us! We are here to help and serve your needs!!!
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September 2021 by hilton ball
Terrible company to be with service is okay internet is slow regardless of when you pay your bill no kind of customer loyalty programs or anything like that no grace period at ALL!!!!! I’ve been with cricket for 5 years and I’ve paid my bill on time all the time and I get nothing for it ATT Verizon and ect big name company have loyalty programs or some kind of reward and you get nothing with this company but representatives who know less than you do about the products and services they offer and a smirk when they’re wrong but want to try to know more than you do I only switched to a smaller company because I got tired of paying 200 dollars for a phone bill but I’ll just pay that instead of being treated like my service doesn’t matter switching and won’t be back
