Journeys is a store offering the latest styles of skate shoes, athletic sneakers, boots, platforms, sandals, clothing, and accessories for men, women, and kids. It is a one-stop shop with carefully curated selections from popular brands. The staff is consistently described as friendly, great, and polite, providing customer service that is second to none. Employees are noted for going above and beyond to help customers find the right items, walking them through current trends and helping define a personal look. They assist with selections for all ages, from first pairs of shoes to adult sizes, and handle issues like exchanges or shipping mistakes with care and efficiency. The team creates a positive and fun atmosphere where customers have a great time. With lots of sales and adorable seasonal items, Journeys provides great customer service from staff who are great people persons, making customers want to return.
I received amazing customer service from the girl with orange and black hair! I walked in not knowing what shoes I wanted and left the store with best chunky vans ever. She was single-handedly the nicest person I saw in that whole mall! One of the best experiences I’ve had in the store so far!!! If you see this, you made... read full comment
October 2025
Thanks for helping my boy pick out his first pair of shoes. The girl with green hair went out of her way to assist with our 10 month old. Her customer service and politeness was second to none. I hope Journeys will recognize the value in the service their employees are providing.
June 2024
I didn't catch the new managers name, but she helped find me a pair of shoes I like that comes in my size. Unfortunately, journeys doesn't carry my size to often, but she did her best to help. I will be back because of her ! Thanks again!
