Providence Pointe Apartments is a peaceful community known for its friendly environment and quick maintenance service. Residents appreciate the management team, describing them as amazing and responsive, often fixing issues within hours. The community hosts fun events for tenants, creating a welcoming atmosphere. The maintenance supervisor and his team are particularly praised for their professionalism and efficiency, making residents’ lives easier. However, some concerns have been raised about the management practices, including issues with application fees and communication. One resident shared frustrations about being told no waiting list was available for a small fee, and there were complaints about being reported for background checks despite having no debts. Additionally, a resident shared a personal story of hardship, including homelessness and domestic violence, expressing a desire for stable housing similar to Providence Pointe. Overall, the community is seen as a peaceful place with helpful staff, but there are some concerns about management procedures that may need attention.
I love the office manager Ms.Holly..She is so kind and friendly. Maintenance is also been amazing!
February 2026
Vey nice area off Cedar Lake in Biloxi, has great pool and gym. Management and maintenance always handles issues in a timely manner.
December 2025
Under new management, Providence Pointe is THRIVING! We feel well cared for, safe, and heard when we have concerns. The office staff and maintenance team are friendly and always available to answer questions or just stop and say hi.