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November 2023 by David Taylor
Good rental place
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October 2023 by Jjarnd Msdiun
Friendly and helpful and did everything I needed. Was a completely painless interaction
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July 2023 by chris ziemba
they may have a ladder but if they don't have a sewer camera then why do they come up on my search for a sewer camera. just a waist of time.
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June 2023 by Miss M.
Worst customer service and plant section. We have taken our business to the Gulfport store due to a lack of work ethic in these employees. Make up stories to cover their lack of effort. Then blame the customer for getting upset. This store is giving the chain a bad reputation and someone should audit and evaluate their current employees. It's not to hard to be transparent and honest. Good people are hard to find, but it is going to cost the business in the long run.
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April 2023 by Doyle Moran
If you have a new vehicle and it's not registered, they STILL won't rent you equipment.
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April 2023 by Briana H.
We recently attended our first kids' workshop. I was a bit overwhelmed when we walked in, but Yasmine was amazing. She was so patient & sweet! We're looking forward to the next kids' activity hosted at this location & its 100% because of all the employees' kindness
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July 2022 by Lex O.
One of the worst decisions I've ever made was choosing this store to handle my new home purchase renovations. They have the most terrible policies regarding deliveries, returns, and customer service. It's almost like no one at this store has ever met anyone else that works there. They can't when communicate with each other, let alone assist customers. Please heed this warning and don't let them take your money. You will regret it.
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July 2022 by Lawrence O.
Really wish there was an option to give 0 stars. Each department seems to have no idea how to communicate between the other. STAY AWAY FROM PURCHASING APPLIANCES FROM THIS STORE and Home Depot in general. We ordered a washer and dryer set, paid for warranties and protection services, got them to deliver and install to be sure that nothing could go wrong--the guys delivered broken appliances and hauled off our old better functioning set. Since we weren't able to tell they were broken until after install people left, (and never imagined this would happen) we had to call the store. These people use 3rd parties for everything and have zero communication capabilities between store, manufacturer, and delivery services. Home Depot is simply a circus of a business, but they are too big at this point to care. Spend your money at a locally owned and operated family run store where real people have real power to help you. Handing money over at Home Depot is extremely easy and, at that moment, they are professional. After they have the money, the only people you'll be dealing with is call center drones. We purchased our appliances on July 1st and had to wait until July 23 to have a "service technician" come out just to CONFIRM that it's broken. Amazingly, according to his expertise, it is. Now they say, hopefully, we will receive new appliances on September 1st. We have 3 children and have now spent hundreds of dollars at the local laundromat despite the fact that I have "brand new" Home Depot appliances sitting at my house. They also say that it is IMPOSSIBLE to return the items and start over. Every avenue leads to a new version of no with this company. STAY AWAY and contribute to them losing money so that maybe they will be forced to change.
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June 2022 by JTL
They always have what you need, when you need it. Very reasonable staff.
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June 2022 by Brandon M.
Never in my life have I been disrespected the way I was tonight. I came to simple buy a tool on June 11th, around 6pm. I asked for assistance after waiting to find someone. I walk back to the front to get the cashier to have someone assist me. Went back to the tool aisle and still no one came. The tool I wanted was locked up behind a cage, after waiting I realized there was one right on the shelf and Orange ladder unaccompanied, with no "do not use" or "employees only sign" on it, not properly chained off to prevent kids from climbing it. So obviously Home Depot doesn't care and I used it to get the tool. As I'm coming down one of the employees is screaming at me, acting as if I'm trying to steal it, I hollered back at him that I was waiting, then he goes up and bows up on me as if he is trying to physically stop me from going to the cashier, this all happened in a aisle full of customers. He didn't asked if I need assistance just goes on as if I broke the law and that he can have me kicked out and banned from Home Depot from getting a tool. I tried to plead my case and explain that I waited and just simply used a ladder. Then he starts threatening me and making racial remarks, saying get my "Ricky Iglesias" a** out of here, which I rightfully told him to f*** off, literally as I'm walking away to deescalates the situation he is still shouting from the aisle "that's why you are walking off" still instigating the situation. I literally just came for one tool, if I was in the wrong for using a ladder that I used for a tool that I was purchasing, and had no signage to not use it, then fine. All he has to do was let me know for future references these are for employees and ask me if I didn't need any other assistance. I will be back in the morning for a video of the altercation, I didn't get this man's name, but he was a tall African American man working the tool aisle in front of the self check at at 6pm. This was not only verbal assault, but physical assault for physically using his body to try and deter me for purchasing a product and racial discrimination for the racial insults he made.
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September 2021 by Glenda O.
Just want to thank Mr Anthony for his help today with my purchase of some pieces of wood.
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January 2021 by J C Kelsey
Home Depot may be my Go To for tool rentals.Rented a 20' extension ladder, cheap and easy
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October 2020 by Tracey Gordon
My husband and I are looking to replace our Front Door and back patio doors and went to the Millwork Dept and spoke with a lovely Associate called Janice who is the Specialist there. She took us through everything and was very thorough and then made us an appointment for their sales person to come out and measure up and talk through options. Kevin called me that same night and told me he could come the next day between 1 and 3pm and would call me when he was on his way. I sa
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June 2020 by Jennifer L.
One star ONLY when Gary V. is manning the paint department....may Jesus Intervene! Gary is determined to Upsell and Mansplain why he can't match a Behr color in Glidden. Gary's arrogance will catch you off guard and make you leave without paint if you're unprepared...but you're in luck, because you're reading my review and you my friend can out smart that little man. Be prepared to simply have the paint name and reference number....you may want to take the easier route and take a lap...pray....and calmly ask for another associate. Should you decide to take Gary on, communicate like Gary:Huff/Puff, prop your elbows up on the counter and speak slowly...roll your eyes and then stare blankly
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April 2020 by Brie Lybrand
Frankie at the Biloxi store was absolutely amazing. She is a gem of an employee, she assisted me in buying a new refrigerator and she went above and beyond for me this week.