AutoZone is a leading retailer of auto parts, maintenance items, and car accessories. Reviews consistently highlight amazing, great, and excellent customer service. Staff members are described as very kind, personable, professional, knowledgeable, friendly, helpful, welcoming, and comforting. They provide an absolute best and amazing experience, going above and beyond to assist customers. Employees are noted for being a delight and a pleasure to work with, never hesitating to help even late in the evening. They are able to help those in need of figuring out exactly what they need, preventing needless buying. In stressful situations, such as a broken-down vehicle, the staff is commended for helping to determine problems, offering a place to wait, and providing comforting support. The business is recognized for having team members who are an excellent example of what customer service is all about.
Ms.Dorris the store manager is awesome! Shoutout to her for always jumping and helping at all times!
July 2024
Great customer service. Called for a key fob battery and the gentlemen was so helpful both over the phone and in person. Lady who I assume was store manager was also very friendly and helpful! I had a frustrating day dealing with my car their friendliness and humor made it so much better! Oh and the battery too!! ?
June 2024
Doris is an amazing lady! She was so very kind and personable. I was in a frantic and told her my son ran out of gas. She ran to the back and grabbed a gas can for me to borrow! My guardian angel for the day! Thank you so much Doris! You are an angel! Auto Zone is very blessed to have her on their team!
