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July 2023 by Brittany lee
Only gave one star because I had to!!! Absolute worst bank I’ve ever been with. They stole $100 from me then closed my account without me knowing when I got an attitude about it but wouldn’t talk about my $100!!! If u go with this bank u can’t get upset even if they steal your money!! Def will be better off with someone else
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April 2023 by Brenda “Shine” Martin
Love this bank super clean well lit, same for the bathroom, SERIOUSLY sweet helpful staff, ESPECIALLY Patrice, fast OR slow friendly service✝️??????????
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April 2020 by Willard Allen
Today at 845 I used the ATM at the location in Brandon 042. I debited 50.00 out which on paper it shows a debit but the machine gave me no money. I spoke with a teller who gave me to an older lady, who said basically I'd have to file a dispute. That's a big inconvenience for me especially being bot once did they offer to check the atm camera or count the money. You will be just a number here. Do NOT use this bank. I've had several mishaps with my debit card in which they act like they are ignorant on. I hate leaving bad reviews but they leave me no choice. I've spoken with several people who hated this bank. Heads up I've got the best word of mouth reviews about bankplus. I'll be going with them.
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July 2017 by Kavid Durr
Someone stole my debit account information.. Put me in the negative. Apparently while being in the negative, they decided to pay off a loan as well. The teller told me, it was nothing they could do.. and I would have to just accept it. Plus an additional 36 dollars for the over withdrawal, I didn't do. They were very rude to me.. treated me like I was a inconvenience. Also acted as if I possibly did those charges myself. I felt very insulted. Went to the Pearl location and they treated me a lot better.. took care of the matter in less than 10 minutes. I will never go to the Brandon location ever again!
