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November 2023 by Andrew Lafreniere
I live in Memphis, and was leaving Brandon after a family reunion and my tire pressure was low. Took it to Mavis and they found a nail in my tire. They were very professional and got me in and out quickly. Bryan was nice as was Jay was outstanding as well. Doubt I’ll be here again soon, but will visit the Mavis stores in Memphis because of them.
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November 2023 by Renée C.
We came in with our car on November 8th when I was having issues with one of my tires leaking air. I had taken it other places but with no avail. Imagine my luck when I came in and spoke with Jay about checking to see if it were a tire or rim issue and he was happy to help. Jay and his fellow employee Bryan took the car around back to investigate. After about 10 minutes they came together as a team to deliver us the update: we had a small pin hole sized leak in our tire! All that stress over such a small hole. They confirmed the plan with us before performing a tire change using the tire we selected and purchased here just a few days ago. We're so thankful for the speedy and well rounded service we received! Wonderful staff also. I'm so happy they confirmed the service details before doing the work to confirm we were happy with the diagnosis and price!
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November 2023 by Jessi S.
Only giving this a 3 star because of Jay. He was very informative about a service I was thinking of getting with them. The other woman who worked here was very stale and nonchalant in my opinion. she basically gave me a "if you not paying there's nothing we can do" vibe. i say that because i was told by a former employee that they do free diagnostic testing. however, i didn't know that if you don't get a service the testing is NOT free. i wanted to get diagnostic testing on two different things but instead of listening to help it seems like she was listening just to keep asking if i wanted to pay the fee. honestly, IF i come back to have my car serviced by them i'd rather talk to Jay about everything.
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October 2023 by AnneWatts
My car needed some long overdue work on it before I could get an alignment. Jay talked me through what all was needed and let me see on my car where and why it required new parts. They were all very nice and I felt comfortable waiting with my toddler. It was great being able to pick what to watch on the TV and there was plenty of room for toys, etc plus a table to work at. I've been looking for a reliable place to bring my car, so I'll be back.
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October 2023 by Delexis Hill
I had a wonderful experience at Mavis. They are fast and and friendly. The gentleman that help me, Jay did an excellent job helping me with what I needed. He was very thorough about the things that needed to be fixed on my car and gave an accurate estimate for those items. I highly recommend coming here for your tire and brake needs. And make sure you ask for Jay!
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October 2023 by Adrienne Kelly
Traveling from out of town and noticed a tire was worn. Pulled into Mavis and grateful Melvin was there to help. He found a tire that would fit the vehicle and was concerned and showed so much empathy/compassion. He personally did the service himself to get us back on the road quickly. Would highly recommend this location and ask for Melvin.
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October 2023 by Mynette Minshew
If you need tires, you should definitely check this place out! Friendly service and super helpful to customers. We had a blowout on Saturday afternoon, and all though they were very, very busy, they found the oversized tire we needed and got us fixed up! I can’t thank James and Melvin enough!! I highly recommend this for all your tire needs!
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October 2023 by Kiara Milton
Came Saturday morning from Texas needing work done on my car. Jay assisted us. He was very nice and helpful. He told me exactly what my car needed and provided us with quick service. Will come back to this location.
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October 2023 by Brock Wilson
Great guys. Very patient. Got me in and out with 0 problems. I walked into a hornets nest with another customer when I walked through the door and they continued to practice professionalism with me and the following customers. Great folks!
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September 2023 by Glenda H.
they told me my tire was leaking from the rim. thought it sounded wierd. took it somewhere else and they fixed it. it was a tiny nail -patched it and no problems since. I've been to this store before mabis bought it and it was a nice store and very responsive to women. what a dissapointment!!
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September 2023 by Lakeita Pitts
Service was great and fast! Will definitely use this location again. Thank you to Mr Jay for taking care of me and going above and beyond and helping me to the car when service was completed. He carried the infant car seat while I had my toddler ! Much appreciated
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September 2023 by Beverly McClure
I love coming to Mavis Tires Brandon location. The customer service is excellent and the my vehicles always get the quality service. Today I worked with Mr. Jay and he was great. I got oil change and tires rotated. I always buy tires and get other device here. Fast, friendly service. Come join the “Mavis Experience” at Brand on location, you won’t be sorry.
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September 2023 by LaShunda Hill
The staff was kind and pleasant. Went in to get a new tire and decided I needed to go ahead and have an oil change done. My vehicle runs much better, I can definitely feel a difference. Thanks guys!
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September 2023 by Cee Gads
The Brandon location has the beat staff. Everyone is so pleasant to deal with. They made myself and my kids feel very comfortable. I definitely recommend this location for your vehicle services.
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August 2023 by Fred Heard
Wonderful experience! From yhe time I walked in the door and the clerk asked if he could help me. He introduced himself and was very professional and respectful. I told him my problem and he said yes sir we will be happy to Handle that for you. They did just that and in a respectful time. The price was fair and I was very pleased.I will be back and I will pass on about the great experience I had.Fred
