Victra, a Verizon Authorized Retailer in Brandon, MS, aims to provide a positive experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, wearable technology, accessories, and device protection. Staff members are knowledgeable and helpful, often going above and beyond to assist customers. One customer appreciated Lawrence for his patience and assistance with a phone issue, even when it was outside typical store services. Others praised Greg for his clear explanations and smooth process, making the experience enjoyable. Kimberly was highlighted for her kindness and helpfulness, especially in setting up devices and recommending solutions for better internet access in rural areas, such as the Orbic Mobile Hotspot Box. Customers felt confident with the service provided, noting that representatives are dedicated to ensuring they understand their devices and options. Overall, Victra strives to connect customers to technology in a trustworthy, fun, and profitable way.
The lady was super friendly and super helpful! And she was very fun to have a conversation with my fiance and I adore her and the service is what we have been looking for! Thank you Verizon!! And thank you for finding people who actually care about your customers!
January 2026
Both employees were very helpful & had wonderful customer service. Overall very pleased with my experience!
December 2025
RJ was great! Great customer service, definitely made the process of getting a me phone easy!
