The Hampton Inn Brookhaven receives mixed reviews from guests. Many find it an adequate place to stay, particularly for its location, which is described as good and in a quiet area. Several guests praise the friendly and kind staff members at the front desk and in housekeeping, who are noted as being ready to help. The complimentary breakfast is frequently mentioned as delicious, with good options like bagel toppers and fruit cups. Rooms are equipped with standard amenities like a TV, free wifi, fridge, and a desk. However, significant criticisms are common. Many guests feel the rooms, especially the bathrooms, are small for the price, which some find ridiculous. Cleanliness is a major concern; reviews report rooms that could have been cleaner, with visible dirt on floors, dust accumulation, a general smell of mildew, and occasional unclean conditions. Some decor is described as tacky, old, new, and unusual. Service inconsistencies are noted, including housekeeping not cleaning rooms daily and occasional absences at the front desk. While some find the rooms clean and spacious, others strongly advise that if you want clean, this is not the place. It is often summarized as a fine option if passing through and needing a place to stay, but with noticeable drawbacks.
Carpet was filthy, breakfast was nonexistent, low quality bedding & small towels. Gave us only two towels. Rooms are a bit cramped and the roll up window shade was broken. Lighting in the room was very dim.
January 2026
Had a great stay room was clean. Room was already warm but didn’t get my 25$ refund for no damage to room
October 2025
Clean room, very comfortable bed. Only stayed overnight but the breakfast selection was better than any other hotel I have stayed at. The sliced smoked sausage was fantastic!