Kroger

Grocery Stores
Hours: Kroger is a grocery store that many customers describe as their favorite, with some driving a significant distance to shop there. Reviews frequently highlight the friendly and helpful staff, with associates across various departments—including meat, pharmacy, and checkout—going out of their way to provide excellent service. The store is generally noted as being clean, well-managed, and well-stocked, making items easy to find. Specific praise is given for the good, fresh produce, the shrimp department, a nice selection of cheeses, and bakery items like Strawberry Short Cake. The meat quality is often called the best in the area, though some note it can be overpriced with varying quality levels. However, several criticisms are mentioned. Some customers express frustration with store rearrangements, inconvenient layouts that block aisles with pallets, and the relocation of items like milk. Operating hours and policies can also be a point of contention, with feelings that the store discourages last-minute shopping, especially at the gas pump near closing time. A common complaint is the lack of open cashiers or closed self-checkout lanes at busy times, leading to some inconvenience. While overall customer service is rated highly when available, some feel there is simply not enough of it. Despite these issues, many remain loyal shoppers, utilizing their discount cards and planning regular visits due to the positive overall experience and specific high-quality products.

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1. Byram, Mississippi