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March 2024 by Cynthia Howery
this was our second time staying at this hotel, the first time was for 5 days this time for 3 days. On arrival the rooms are clean and nice however both times we have asked for housekeeping services and never received it. In fact housekeeping never came at all. When I asked the front desk about it all they would tell me is they come on the 2nd day, but even then no one never came. When I checked out I was asked how our stay was and when mentioned the housekeeping issue the front desk lady replied with that’s good have a nice day. Other than that it was a good stay.
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March 2024 by Michael Franklin
Clean and entertaining ?
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February 2024 by Patricia's I.
I enjoyed my stay at Pearl River Resort. Check in was smooth and easy. Very friendly employees. My room was very clean and comfortable. Had fun playing slots. Was credited more resort credit that was great. Enjoyed the surrounding city, shopping and dining in the city.
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January 2024 by Pamela “Pam and jeffs taxie” Graves
They had no microwave or fridge in the rooms the fire alarm comes on for no reason telling people to evacuate 4th and 6th floor there was no security guards on either floor the motel was not worth the price we paid the fire evacation area look like a fire hazardRooms: The rooms needed microwaves and fridge like most motels haveSafety: The rooms were quiet because we was the only ones on the 6th floor the basement fire evacatuation was a fire hazardJunk and debris everywhere!
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January 2024 by MensHelpTv Monro
Had some
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January 2024 by Gail Esch
We love the Golden Moon. It's our vacation getaway every 2-3 months! (Sometimes more often.)The staff is wonderful and we have befriended several and that makes it even more special to see your friends on vacation!It does get abit too loud on Friday and Saturday nights when the bands play. I prefer to hear but have to turn my hearing aides off during that time... but when the bands quit, it's nice again. We do wish they'd fix the elevators though.Not many seem to alert the staff when something is wrong or needs repair in rooms or elsewhere. So they don't know! The hot water in our VIP s uite was hooked up to a toilet in the bathroom off the livingroom New Years. It wouldn't work so we reported it! It didn't make us mad, just a minor inconvenience. (I wouldn't want that plumber for my own home.)We can't wait to head back next month! Such a great getaway for us. We love the Bistro 24!!We met 4 friends there. We often bring friends with us to introduce them to PRR! They live it too!Rooms: Wonderful but do report it if something is wrong so they can fix it!! A lot goes unreported and the next guests might be the type to complain! REPORT if you find something broken so they can fix it! (I guess some folks just don't care!)
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January 2024 by Junior Hall
Love the stay
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December 2023 by William B.
Drinks were never offered while playing the slot machines. machines didn't even offer enough payoffs to keep us interested in playing anymore. Lady at the bakery for breakfast that was to open at 6 am, rudely stated she wouldn't be opening at 6. room was okay with no fridge or microwave or a window to see out. Will not being going back
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November 2023 by Nicole Savage
Spent my Birthday here and had a blast
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November 2023 by Katrina S.
Gotta be the nastiest casino I've ever seen.. There was either chocolate or poop on the outside door.. White substance all over the entrance.. My room was clean but don't come if you need WiFi.. This is 2023 get some reliable internet service for your guests people.. Most of the staff was friendly..
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September 2023 by Mark Hasl
Worst dealers I’ve ever encountered. They looked like they were held at gun point to be there. Was no fun. Will NEVER be
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September 2023 by M M.
The rooms were awful and the customer service was lacking, front desk staff was incompetent, specifically Jennifer. To be in management and knot know how to read your own system is incomprehensible and to try to overcharge and not let a guest speak is just crazy. Once she realized she was wrong she didnt say sorry, only threw a receipt my waYou would think with all the money spent here gambling the least they could do is have the rooms presentable. I had the first room with water damage on the lamp shades, a dirty sofa, the toilet wouldn't stop running, and a filthy bed skirt ONLY to get changed to another room where the bed skirt was just as nasty, the carpet was stained and the tub was constantly running along with the toilet.
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August 2023 by Nicole Thomas
Always go here & have a wonderful experience each & every time. Bingo was really fun & a different way to spend time & win money!Safety: I Always feel safe bc Security is Everywhere! Plus eyes in the sky.
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August 2023 by Ivan Rua
Awesome place to relax and enjoy good food and gambling ?
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August 2023 by scott flanders
the worst food I've eat in my life iate at the buffet I'm telling you don't waist you time I mean I can't give it a bad enough to match how bad the food is review.....
