The AT&T Store in Cleveland offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews highlight consistently great customer service, with staff described as polite, helpful, and knowledgeable. Employees take time to answer questions and address concerns with positive attitudes, quickly resolving issues for customers. Specific praise is given for a manager known for excellent skills and a helpful attitude. Customers report great experiences getting phones set up and having their problems fixed efficiently, appreciating the staff's willingness to provide detailed explanations and assistance.
The worker was very polite and she answered the question that I asked her .
February 2024
Anna was a great help with this 72 year old blessing!
February 2024
I walked into AT&T with the most difficult situation, and Anna worried with me for 2 weeks straight to resolve the issue. I cannot thank Anna enough for her patience and great customer service!I also want to thank Leticia for her patience and customer service while Anna assisted me with my matter!
