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March 2024 by Bobbie Hyde
Great experience nice peoples.
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March 2024 by Jose Zuniga
Only person in line but still had to pull up to wait.
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January 2024 by Steven Petty
Food not
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January 2024 by DENISE COVINGTON
Sometimes they are a little
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December 2023 by Jennifer Adams-Williams
Went there to get 3 kids meals for my children who love Captain D’s. They told me that they don’t have lids for the small cups and that I would have to upgrade to a large drink which would be $3 extra. I explained that I didn’t think that was fair because I do not need 3 large drinks. It’s not my fault that there aren’t any lids. As a courtesy, they shouldn’t have tried to force me to upgrade. And lately every time we’ve been there, they were out of things like fries, hush puppies, and breadsticks. So, I asked for a refund and they thought it was smarter to take the food back and dispose of it rather than just give us the larger cup without trying to force me to pay an upgrade fee for something that wasn’t my fault. So you lose almost $20 while trying to save 3 cups. I asked for the district manager’s number and I believe it’s a fake number that I was given. Needless to say I got the refund and will be taking a break from this Captain D’s.
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November 2023 by Jennifer A.
Went there to get 3 kids meals for my children who love Captain D's. They told me that they don't have lids for the small cups and that I would have to upgrade to a large drink which would be $3 extra. I explained that I didn't think that was fair because I do not need 3 large drinks. It's not my fault that there aren't any lids. As a courtesy, they shouldn't have tried to force me to upgrade. And lately every time we've been there, they were out of things like fries, hush puppies, and breadsticks. So, I asked for a refund and they thought it was smarter to take the food back and dispose of it rather than just give us the larger cup without trying to force me to pay an upgrade fee for something that wasn't my fault. So you lose almost $20 while trying to save 3 cups. I asked for the district manager's number and I believe it's a fake number that I was given. Needless to say I got the refund and will be taking a break from this Captain D's.
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November 2023 by Psy “Munir” NigH
Ordered a four piece fried catfish meal, with fried okra, macaroni and cheese. Hush puppies. I got four pieces of soggy white fish, corn on the cob, and macaroni soup. It'll be the one and only time I go to Captain D's in Cleveland
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October 2023 by Kent Grothman
Very good food and friendly staff ?.
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August 2023 by Jasmine S.
Food is always cooked fresh so I definitely don't mind the wait! Service was good as well! I purchased the sampler which came with 2 battered dipped fish, 2 tenders and 3 sides.
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July 2023 by Mrs Lewis
Very friendly comfortable atmosphere great customer service all smiles ? ??
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June 2023 by Robert M
One person running 3 registers including drive thru, and only 2 cooks. Service was slow only because so many were there. Food tasted great. Need to get more staff.
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May 2023 by James Marquis
Fish was excellent. Lost part of my order. Oysters were hard and overcooked. Not much taste. Won't try the oysters again.
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February 2023 by Pete Davis
Waited in the drive-thru for 30 minutes behind several cars, nobody was manning the outside speaker. Ridiculous that a restaurant can’t do something as simple as this. Not good for business.
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November 2022 by Donna Thomas
The grease needed to be changed or filtered. Food tasted old.
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September 2022 by Johnie Williams
Half of the tables were not clean in the dining area
