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December 2023 by Jaswenda McCoy
Highly recommend Regions!!! Always provides the best customer and banking
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September 2023 by Diane White
Had a wait time of approximately 45 minutes to see a representative. The line was very long and the staff was short at the time.They should be more prepared when they have a busy day.
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January 2023 by Angela Clark
This bank has the worst customer service I have ever seen. I have banked with regions 20 + years. The tellers are extremely rude and don't even speak to the customer. I was in the lobby in a line with 6 customers. There was 3 tellers but only one waiting on customers and she just left and went to lunch leaving everyone standing there. I work in a bank as well and this is completelyunacceptable.
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January 2022 by Delta Vegan
I've been banking with this CLEVELAND BRANCH for over 20 years through all their name changes but the service now is beyond sad. I guess the customer complaints and sappy service is not enough to make changes. The only changes I see so far are atm machines that don't work half the time and long lines at the main branch after they decided to tear down the 2nd branch in Cleveland. Do the customers matter? Standing in line for 30 minutes for sappy service is insane. I think a change of banks is in order.
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October 2021 by Nick Colbert III.
Line to long. Why did they tear down the other bank with the drive thru.
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June 2021 by Redboneshika
A black teller tall in stature was very rude to my husband.. he asked her to count his money out loud and she told him he could do it. This is why tellers are supposed to do this anyway and she didn’t. He has banked with this company since 98
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June 2021 by Krishnan Srinivasan
Excellent Service.I really appreciate.
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December 2019 by Nick Colbert
Excellent customer Service
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March 2018 by jennie brooks
Excellent service when i gotten a bank set up. This guy Mark is truly a nice guy and very friendly.
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January 2018 by Bobby Newton
sorry service the lady was very rude
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April 2017 by Teri Ervin
Convenient. Friendly. Reliable
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April 2017 by Kayla Sassenrath-Cole
They are always so helpful and friendly. They remember you here. Great customer service!
