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July 2024 by Nikki Hall
One review says they act like they don’t know how to do anything. And it’s true. I transferred a prescription to them so I could use on online coupon. They never figured out to use it and in the end charged me more than it cost without the coupon. Also you need a needle to administer the medication. They did not tell me this. So I’m still not able to take my medicine. This is new medicine for me and they gave me absolutely no education. ?
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January 2024 by James Russell
This is the worst pharmacy. Very bad customer service.
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December 2023 by Jeffrey Jackson
Poorest server I ever had in my life,I been gone 25 yrs. came back to Cleveland,Mississippi this Walgreens has very very very bad service
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November 2023 by Johnny Bass
The worst Pharmacy ever! Customer service is horrible, do not call after 6pm you're going to be put on hold until 8pm (Closing).
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October 2023 by Jonathan Dycus
Worst place to go in ClevelandNo direction no intentions of satisfying the customerThe crew just walking around (LOST)
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September 2023 by Kimberly Jedlicka
Really long lines. Mostly because people working behind counter taking their sweet time.
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October 2022 by Van VanZant
They need help. The staff have to look 2, 3, or 4 places for each prescription as they pile up before someone can sort and put them in the alphabetical bins.
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October 2022 by Carlisa S
Tried to load a cashapp card and customer rep lady claim they 'cant touch a phone to scan barcode' when honestly they dont have to. If you dont want to do your job STAY AT HOME. Family dollar in all surrounding towns does it without touching a phone. Other surrounding Walgreens does it. Actions lile this looses more customers. Walgreens DO BETTER.
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September 2022 by Just Jyesha
Extremely displeased with the service I received. I came in at 1pm looking to receive the 2nd dose of my vaccination. They asked me to come back at 2pm because the pharmacist had to prepare the vaccine. I arrived 20 minutes after 2pm and still didn’t receive service until 3pm. Even though I’ve waited for over an hour, the pharmacist still called a patient before me who appointment was at 3pm. I will try my luck elsewhere next time.
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June 2022 by Boosted Platinum
Do not call this pharmacy with a problem like needing to transfer your prescription to another store because your out of town working. They do not answer the phone. Just keep you on hold until you give up. Choose another pharmacy...
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April 2022 by Rich T.
Staff is helpful, store is very clean. Had trouble finding an item and an associate was able to find it for me!
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November 2021 by Liza S
Tried to load a cashapp card and customer rep lady claim they 'cant touch a phone to scan barcode' when honestly they dont have to. If you dont want to do your job STAY AT HOME. Family dollar in all surrounding towns does it without touching a phone. Other surrounding Walgreens does it. Actions lile this looses more customers. Walgreens DO BETTER.
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November 2021 by Nick Colbert III.
The store is well ran and organized. I saw the Store Manager Quincy working along with his staff, he definitely lead by example. The pharmacy staff is friendly and display excellent customer service skills. Walgreens in Cleveland, Mississippi overall has extraordinary customer service.
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October 2021 by nathan soliz
They like to steal your prescription here and then say they “lost it”
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September 2021 by Maria Slaughter
I picked my mother up from the hospital at 10:00am and went straight to Walgreens to drop off my prescription. The pharmacist said 30-45 mins and it will be ready. I said, "that's okay, I have to take her home to get her settled. Come back at 430p to pick up the prescription and it's still not ready. Someone need to be reported!
