1st Franklin Financial offers personal loans up to $15,000 with flexible terms and fixed payment plans. It is not a payday lender. With over 300 offices across the southeast and over 80 years of service, it aims to provide accessible financial help. Reviews consistently highlight the wonderful, amazing, and friendly staff who are described as very helpful, professional, understanding, and remarkable. Customers report great service, a very welcoming atmosphere, and feeling well taken care of. Many express being very pleased and highly recommend the business, noting the staff goes above and beyond.