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March 2023 by Laura brumfield
It’s sad to come into a store where not even the manager Rebecca knows about APN SETTINGS OR the reps don’t know what pixels mean….. I activated a tablet few weeks ago and the manager told me they didn’t do APN settings! I worked for cricket for few years and we tried our best for our customers! I activated another tablet and phone today and the people barely know anything in the store and for the bilingual guy in the store please stand up and pull your pants up! Everytime someone walks into the store they seem like they are sleepy and they hate their job! Learn to love your job and give the best customer serviceFor the district manager please contact me I have a lot of complainsyou need need a manager that motivates your team and teaches them about cellphones and all and not have an attitude
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December 2021 by Stefanie Cavanaugh
Love the actual service and the beginning benefits are great. But once you get your phone make sure it's one you're happy with. It costs an insane amount to upgrade. The new phone price (which is not discounted and has to be paid in full) plus a 25$ upgrade fee and also taxes and fees. It's cheaper to get the insurance, break your phone and get a new one.
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August 2021 by Jason Fillingame
I had a pleasant experience while shopping there.The worker's were polite and very knowledgeable.I would definitely shop there again.
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June 2021 by Martoya Aikens
There phone a r e so good to use
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April 2021 by Kimberly Hall
I absolutely love the staff. They are very friendly and helpful.
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March 2021 by Jerral McGee
Could have been more knowledgeable about the devices. But over all good service.
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February 2021 by Rebecca M Whittington
The staff is very friendly and helpful. I love their service. Highly recommend the Columbia store.
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February 2021 by Marcie Regan
They don't have much of a selection
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October 2020 by KittyCat 87
Very friendly and helpful... their cell service is soooooooo much better than cspire. Just go ahead and switch lol
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September 2020 by Richie B0138
Best value and great customer service. Marcus was polite and professional.
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September 2020 by Willie hanks
Great service
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March 2020 by QueenDina Lea Washington
It’s the best decision that i ever made
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March 2020 by Sarah Cyr
Mr. Marcus is always amazing ! He has great customer service skills ,is always helpful,nice,and knowledgeable for any question I throw his way . This Cricket location is simply amazing for any wireless needs.
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September 2019 by Brenda Pittman
I got my phones two days ago took ,an hour on the phone before i talked to a person .I was told phones would pickup at my location.two days and still cant make or receive calls , last person i talked to gave me the runaround then hung up said id get a call from someone today on house phone still waiting for that call . they took my money for these phones and for service and i can't get a straight answer waiting on the phone again . awful company i just want my money back ,so i can go to a real company!!!
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September 2019 by Antonio Quinn
Best in the South.
