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October 2023 by Ray Craft
Trenton in service did a really good job on keeping me updated on my truck. I have been using service departments for years and that young fellow is the best I have dealt with. I’m late leaving this survey but he asked me to do the survey and I forgot
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October 2023 by Carrie Mabry
My salesman was very knowledgeable and friendly. Walt Massey Ford provided a fast and easy buying process. I would definitely recommend them for the purchase of your new vehicle.
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October 2023 by Billy Sullivan
I was very satisfied with the car and the deal that got worked out the staff was wonderful very experienced friendly courteous the salesman that I dealt with Austin was very professional friendly and answered all of my questions and went to bat for me I would recommend this dealership and the salesman and the staff anytime if you want to go and deal with a great atmosphere very professional staff service I'm very good deals on cars go to Walton Massey in Columbia the car I bought I just love it it is wonderful I couldn't have made a better choice thank you won't nasty for the great experience that I had with you guys
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September 2023 by Bill Rollins
I had one of the best buying experiences ever Spencer did a wonderful job helping us my wife and I are disabled and he handled everything we didn't have to lift a finger and this was definitely family friendly dealership loved it no haggling no nothing it was perfect the best buying experience I've ever had so if you need anything look up Spencer
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September 2023 by Jennifer Sewell
I want to say THANK YOU to Walt Massey Ford, Jonathan, Patrick, and Chris for making it possible to get my dream vehicle. They were very polite, courteous, and went above and beyond with their service. Jonathan, Patrick, and Chris were very friendly and professional. They made buying a vehicle very easy. I love my 2023 Ford Bronco!!! Thanks again!
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August 2023 by Tammy Russell
Patrick West was our salesman and he was very patient and kind to us. He was very knowledgeable about every vehicle we looked at and test drove. I was extremely impressed with this young man. I will recommend him to all my friends and family. Also, our next vehicle purchase will be with Patrick!! We purchased a pre-owned Cadillac Escalade.
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August 2023 by Jack Edwards
I like my service I received my navigator came back spotless. I'm very impressed with the service staff and the technicians that worked and cared for my vehicle they serviced it and treated as if it was their own.Thank you.Jack A Edwards
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July 2023 by Marilyn Harrington
I had a wonderful experince with Patrick. He was a wonderful sales person. Very helpful and polite. The whole experience was wonderful, even Chris, the finance guy. He tells the truth and don't manipulate the numbers. I would highly recommend Walt Massey for ur car.needs.
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June 2023 by Trent Thomas
Patrick was one of the best salesmen I’ve dealt with over the years. Very helpful and very knowledgeable. He got us a good deal on the trade in and the price on my new F250. One of the smoothest trade ins/purchases I’ve made.
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June 2023 by Lexi Kittrell
The experience at Walt Massey was phenomenal. Clay, Thomas, and Shamaya were in constant communication with me on the next steps in the process. I took advantage of their Walt Massey Express options which meant both me and my husband were able to sign online which made this a hassle fee process since he was not able to come to the dealership. Dee Dee delivered the vehicle same day and made sure I had no other questions regarding the vehicle. She even set up my Ford information before coming to me so I was ready to go. Would 10/10 recommend doing business with Walt Massey .
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June 2023 by Phil Upton
Patrick West, part of the sales team went above and beyond to help us find the vehicle for us. Came out on a holiday to make the deal. Highly recommend him for your needs.
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May 2023 by Jamya Herring
0/10 DO NOT RECOMMEND! Car went in for A/C recharge. Service provider told me they would check for leaks. When time for pick up they told me there wasn’t any leaks and my A/C was back working. I had to pay $250( for A/C recharge) before I got my car keys. Long story short A/C was still blowing hot and not fixed! Brought it back the next day just for them to say it was actually a leak and wanted to charge $600( for part & freon) after I had just paid $250 the day beforehand when they didn’t catch the leak! Which they should have made sure all problems were fixed before calling me to come pick up the vehicle.
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April 2023 by Kyle Zelner
We just purchased a new Mustang MachE and could not be happier with our experience at Walt Massey Ford in Columbia. Our salesperson, Patrick West was amazing. He was extremely helpful and wonderful to work with. He went over and above the call of duty to help us get the car we wanted in the fastest time possible. He was also very knowledgeable about the vehicle and a big help when we picked up the vehicle, showing us all of the settings and getting it ready to go before we left the dealership. The sales manager was also great and explained everything in detail. I would recommend Walt Massey Ford to anyone--tremendous job all around.
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April 2023 by Braden Whitehead
If you need a vehicle I would definitely recommend Spencer. He did everything in his power to get me in a new truck. Great customer service. He made the entire process easy while giving you the best deal.
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March 2023 by Kathy Nielson
It was a wonderful experience the staff was amazing they answered all my questions ,worked within my budget went above and beyond my expectations. They made me feel appreciated and very comfortable . No one tried to push me into something else. I would truly recommend This dealership to everyone