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November 2023 by Rhonda Cleveland
Deep Dee is very awesome she was so caring for a few days..... my first time at this dealership I'm from jackson and Mr Nall worked so hard for me and I got my 2015 camero that you walt massy I give 5 STARS!!!!!!!!!
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November 2023 by Louis Saucier
Great experience! Got the truck I wanted for the best price. Very informative and well managed staff. Never felt pressured.
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October 2023 by Mary Alexander
Patrick West was such a pleasure to work with on the purchase of my son's truck! He searched high and low and made sure to find a safe vehicle for my son! I will be reaching back out on the next purchase for my daughter! The customer service at Walt Massey is awesome!!!
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October 2023 by kristi raynes
The touch screen went out the day I was going to get my truck. The navigation part was not ordered in July. I was told several times it was ordered but no one knew where it was. The part finally showed up in September. My truck was also making a popping noise. I was told it was the motor mounts, they were replaced. My truck is still making the popping noise.
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September 2023 by tom hayes
Dee Dee Keys was a wonderful sales lady to do business with. She was very knowledgeable and a pleasant person to be around. She took her time answering all of our questions and was never trying to "close" a deal. I want to commend WLt Massey for having the upmost professional personnel like Dee Dee on their staff.
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September 2023 by Tony Caldwell
Chase, the service advisor, was very courteous and professional. He was able to get my car taken care of in time for me to pick up my wife. I am very happy with the service.
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August 2023 by Hannah Fic
I’d give them a 4 1/2 stars. While I did have a few issues, the managers went above and beyond to fix them. The customer service is impeccable, everyone is very friendly. I feel welcomed when I come in and they are a breath of fresh air after dealing with another company that wasn’t near as good. I use Walt Massey for work on my truck and we also bought a brand new truck from them. Jimmy is wonderful and I highly recommend anyone go to him when looking to purchase. He is honest, answers any questions, doesn’t pressure you, and is kind. Trey was fair, friendly, and easy to work with. James in parts is a great guy. He is honest and helpful. Chris is fantastic with going out of his way to help and listen to the customer’s concerns or questions. Everyone here has an awesome sense of humor and is so friendly, you forget they are a dealership. They work with you and you can feel comfortable knowing you can trust them. Companies like this really make me happy, and I hope you choose to use them too.
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August 2023 by Owen Harper
Spencer Romero was very helpful in trying to find a truck. Told him what I wanted and my price range and he had me several options within the week. Very thankful for him.
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June 2023 by Justin Archer
I've worked at dealerships my entire life and bought countless vehicles from all of them, and never in 22 years of dealership experience have I ever had such a smooth experience, no pressure, Cole the salesperson was very attentive , and great to deal with. Cole was a real genuine dude. And crazy part about all of this is I don't work there and got treated like royalty. I'll be back, and I've told all my friends and family about you guys. Good job Walt Massey and Cole
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June 2023 by Amy Palmer
If you hate the traditional haggling and "let me talk to my manager" hoopla that goes along with the car buying experience, THIS IS THE PLACE TO GO. Literally everything was done online and they DELIVERED the car to me. I bought used, and was warned ahead of time of some minor imperfections, but the price was so right and I can live with them. Thanks to Chelsea, Clay, Thomas and Courtney who went out of their way to answer all my questions and to make this the easiest and most PLEASANT way to buy a car. Tomorrow we will do the true test drive, but so far so good. 100 PERCENT RECOMMEND this way of buying a car!!!
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June 2023 by Jasmine Leggins
This was one of the best car buying experiences I’ve had! Spencer was an absolute pleasure to do business with and he got me into the car I’ve been wanting for months. Everyone involved in the process made things go but super smooth and I couldn’t have asked for better service!
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June 2023 by Brian
All I can say is talk to Cole ! He is awesome & everyone there is awesome. Did everything over the phone/text & walked in & signed papers & out in under 45 min. Great car buying experience !! See Cole !
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May 2023 by Cherylon Lewis
Everyone greeted me at the door! I was asked about my absence, my work as a teacher, and my summer vacation plans! The popcorn was fresh and I got to see James (Parts Manager). My wait was not a very long one and I visited with the staff and other customers! Thank you for your service and friendship. Jimmy (named for my salesman), my 2018 Chevrolet Tahoe, got an oil-change and tune-up. See you in a few months!
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April 2023 by Smiley Face
Spencer address us Johnny on the spot in the parking lot. Spencer work with us to locate and have the truck of our desire and features. Spencer at Walt Massey in Columbia, MS is our go to dealership sales man. Thank you Spencer R. Camille & Michael King
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March 2023 by brianna garner
The experience was the best I have ever had. No nonsense or wasted time. The team that worked with me was flawless. I can’t thank Spencer Romero my salesman and Mr Jamie enough for all the help and making the process so smooth and easy. I will be using Walt Massey for all of my vehicle purchases going forward. Even with the 90 minute drive to Columbia it is worth it to me.
