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September 2023 by AG
Closed nearly an hour early after I travelled almost an hour to get there. What an inconsiderate waste of time.
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May 2023 by Dawn S
I sure do miss the friendly ppl that used to own and work at the Columbia UPS store. Several of the new employees have a REALLY bad attitude and treat customers rudely. I ship several times a month but today was the last time I will ship through them. I refuse to pay someone to treat me poorly.
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December 2022 by Trent Miley
I really don’t think they could hire a more rude bunch of people if they tried. They clearly never want to be at work. This location used to have a great owner that was always super friendly. I know he had it for sale at one point, so it must have sold. It has gone down hill big time.
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December 2022 by J H
I don't like being lied to. I needed a notary. I called this location, went through the IVR, a drain got a person at the store to pick up. I asked if there was a notary there. The gentleman told me there were two. I then asked what time they closed. He told me 6pm. I raced over 30 miles to get to the location at 5:23pm. Why is the location closed? If they were closing early he could have told me that. I would not have wasted my time on a lie.
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November 2022 by Mike Pendarvis
They always quickly take my package and handle all the rest with a pleasant experience! Cheerful and knowledgeable
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October 2022 by Matt Weatherford
Unfortunately this location lacks customer service skills and for us to pay for a service that supports their business, they act like it's an inconvenience. Since they are one of the only places in town to get copies printed, I was forced to use them but I've found out that the Hattiesburg location is better equipped with staff that are helpful and have a sense of urgency.
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September 2022 by Angela Harper
Who evert that older white man is that works there, needs better costumer service training. I will not let him wait on me ever again.
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May 2022 by Yakk Quinn
The manager is very rude & not only to customers but to the UPS drivers as well. He lacks extremely by pushing his work off on employees & when they’re overworked he comes around walking fast like he’s been doing his due diligence to perfect their mistake. The best workers (Gelisa & Raven) they had are no longer there & it shows
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March 2022 by T R.
John the manager here really cares about his store and his people. This is a smaller UPS store that has struggled to stay fully staffed since Covid, but John has done his true best to keep things running as smoothly as possible. He is a hard working man of integrity and it shows. Thanks y'all!
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March 2022 by Brad Barrett
Online and store sign says open till 3 on Sunday. It's 2 and they are closed. Frustrating as I made a special trip.
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February 2022 by Drew Peavy
I live in Columbia, Ms and I am so thankful to have a top notch ups store! The other stores in surrounding counties are awful, smelly, and nasty! This place is CLEAN! The employees are job proud and they want to do a good job! If you need a package shipped, go here! So thankful Columbia has a great shipping store!
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May 2021 by Teresia A.
This business is great for mailing packages and other things. The staff are friendly and helpful.
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April 2021 by Wanda Peak
I paid extra on a Monday to ship a very small package to be received by Wednesday but, the package was not received until late Thursday. I think they should have refunded some of my money!
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October 2020 by Emery Robinson
Great work and very quick. They do all my blue print copies and made all my invoice forms. Just send an email to them and they send me a proof back and it'll be waiting on me when I get there. I pass 3 other ups stores just to go to this store.
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September 2016 by Dianne
I go here any time I need something printing or packaged and mailed properly
