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February 2024 by Cynthia Brink
Alisha was fantastic very personable very helpful me not being too techno savvy she was a greatHelp what a great asset to your company I was dreading changing phone co and getting new phone she made the experience great! I would recommend that store to anyone esp to her AT&T should give her kudos for being so helpful patient and kind my husband and I fell in love with her what a great asset to AT&T thanks again Ashley M very special great experience
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January 2024 by Gary Dennis
I had a great visit at att store in Columbus Mississippi. The customer service was friendly and knowledgeable and solved my problem person that help was Cynthia
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August 2023 by Katie Johnson
If I could leave negative review I would, first of all. I went in for a simple exchange. The lady was very lazy and didn’t offer us a seat or even get up herself. I wanted to get the gold iPhone 14 pro max. So after an hour and a half of waiting she screwed up my account to where the only phone I could get is the same phone that I came in the store with. I couldn’t keep the original phone I had because she had already returned it so I had to pay a restocking fee and new activation fee for the same exact phone I came in wanted to exchange. She had no clue what she was doing and was extremely rude and acted like we were an annoyance to her. The least she could’ve done was add credits towards my account or even apologize for the wait and inconvenience. We didn’t get a single I’m sorry the whole time. Will never return and will advise any and everyone not to go anywhere near her. Her name tag said “missy” but her name on the receipt is “Jacqueline T”. Super disappointed in the worker that helped us because everyone else there has been great. She literally didn’t have a clue what she was doing.
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July 2023 by Caroline Bogue
Cynthia was so helpful, went above and beyond her call of duty! Go see her in East Columbus, MS!!!
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July 2023 by Shalander Joiner
If you are interested in getting a new phone, please go to the Columbus store on Alabama. Ask for Danny. I promise you will have the best experience.
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April 2023 by Tine Hughes
Rep Cynthia was awesome. Told us about offers we weren't aware of, like the new s23+ that was about to end when we thought we could come back later for it. Offer of buy 2 get 1 free. We needed a new port plug she told us about the port with duo usage. She was well informed and very nice and quiet
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August 2022 by Smitty Johnson
RUN AWAY! They are liers, they do this on purpose to make more money and have admitted this. This company should be illegal, but oh well. Don't give them your hard earned money
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July 2022 by Deanna Webb
Danny Webb answered our questions very quickly and the process was fast and thorough! He did an excellent job, we would surely use him again!
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July 2022 by Jennifer Elliott
The sales lady was very helpful and nice.
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April 2022 by Vinny De
Mr. Danny (manager) was very knowledgeable an helpful. Was able to process my business and personal accounts with speed. The other sales reps was as well nice, knowledgeable, and helpful. This store is stock and ready to get all your cellular needs answered.
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April 2022 by Gale Brewer
The young lady that took care of me was awesome !
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December 2021 by Zana Smith
CynthiaWalterGreat Customer Service!!!!Best AT&T store to come to, Very recommended ???????????
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November 2021 by Charlee Edwards
Danny was beyond helpful! He was able to answer all of my questions and give me super easy instructionsDefinitely recommend this store!!
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September 2021 by Earl Jaynes
Only parked there. Went next door to get Pizza. Little Caesar's.
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August 2021 by Juanita Wells
Great,fast service, people are polite!
