Banks in Columbus, MS

30 locations found near Columbus
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“I’ve been with this Citizens National Bank since I was in high school, and I’ve never had any issues with them until today. Before I state my issue, I will first say that I love this bank because most of the tellers know you by name. Everyone is always friendly and more than helpful. My issue is with the customer care center. I called this morning, after not really getting a clear answer on an issue, I asked to speak with someone. The representative I spoke with refused to let me speak to someone. He first told me the bank was closed. Although, Lehmberg location is closed on Saturday, North Columbus Branch isn’t. When I told him this he proceeds to mislead me again, by telling me no one at the North Columbus Branch could assist me. He tells me, only the Lehmberg Branch could assist me because that branch was over my account. Then he tells me that only the bank manger could help me. Even if that was the case, the customer care representative was very misleading and purposefully denying to transfer me to an individual in the Branch location. I’ve always received impromptu and friendly service from Citizens, but today I was very dissatisfied with the service I received from your customer care center. I understand they are there to help route calls, which may not be as important. However, at no time should a customer be purposely mislead and denied the right speak to anyone in the branch. So I guess my issue is more with the customer care center than the actual bank and services.”

4.7 Superb19 Reviews

“Our business, Crown Transportation, has been devastated by Covid 19. I have been reading many comments from fellow small business owners, about having so many issues securing funding for the PPP (Payroll Protection Program, which helps pay employees and some qualified expenses for 8 weeks). I am extremely grateful for my local bank, BankFirst, and my loan officer, Tim Henderson. Tim was on top of his game before the Cares Act passed and kept me abreast of what I would need to submit, once the law passed. He has always responded quickly to our calls and emails, and has been our banker for over 20 years. I submitted my PPP info to BankFirst on Friday, April 4. They submitted info to SBA on Monday, April 6. I got approved on Tuesday and signed the documents on Wednesday. The funds were in our account on Thursday, April 9. Exceptional service. Thanks Tim, Felisa and all the BankFirst team. You are awesome!”

5 Superb5 Reviews

“This is one of the best places to bank at and have The Greatest Customer service in the world. Betina and Tiffany also Kiley and etc.. Is the best, they go beyond to help you.. Hwy 45 is A Great Place to do Business.”

4.1 Good22 Reviews

“This location goes above and beyond for their clients. I highly recommend this bank and location to everyone. Very honest, knowledgeable, friendly and professional.”

5 Superb3 Reviews

“Ashley has been exceptional!!!! Having worked in this industry, I know where most mortgage loan originators fall short and where buyers and real estate agents get the most frustrated. She was VERY professional and responsive...even when I was the typical buyer and couldn't wait 8 hours to see if the loan estimate was out, the appraisal was in, the closing documents went out, the clear to close came in. In short, I'm a little embarrassed by how impatient I was. Through it all, she was patient and understanding. Communication was consistent and we close today.....3 weeks from application to closing!!!!!To put a fine point on this, if I was still in this business, I would try very hard to steal her from you. :)”

3.9 Good23 Reviews

“What is the point in building a history with a person if you need a loan and your history isn't entered into the equation. I've bought numerous vehicles.over the years with a certain person. Loyally and faithfully did I show up every month and made my payments. I never once missed a payment, and I recently paid off my truck. Yet I was turned down for a loan. This man knows my history. This man has given me loan after loan after loan, and has never had to call and ask where my payment is. I just think with that kind of history with a bank, I should be able to walk in there and borrow money no questions asked. I get credit ratings.... and even so my credit score is good. So please explain to me why I was refused. What ever happened to customer appreciation. There was a day that it was worth it to build a history with a bank. Isn't that what about... I don't like talking bad about anyone, but my feelings are hurt.”

5 Superb2 Reviews

“Great friendly customer service. The staff are always warm and welcoming. They treat you like family. They always call you by name. I enjoy doing my banking business with them.”

3.7 Good19 Reviews

“Love this place friendly and clean place. If you walk in their with a attitude you get one back.. so don't go any place with attitude. .. I would recommend this Bank to any one . ..”

3.8 Good9 Reviews

“Best Bank in America been with this banking company for many years now, and I am one Satisfied young Woman. Our Branch in Columbus Ms is always the best, there Always kind, and generous to all Humans I love Renasant Banks in America never no hassle, or mistakes thank God for many years, and many years to stack up my savings ?”

4 Good3 Reviews
5 Superb1 Reviews

“The lives at the banks are unreal. Not sure why the one on 182 not open back up yet. People just don’t have 30 to 45 mins to sit in line at the bank.Okay other than the lines being long the customer service was great today. So very helpful and nice.”

3.3 Good10 Reviews

“My experience was an AWESOME EXPERIENCE. When I first spoke with Mrs lilian wilson, I wasn’t were I needed to be with my credit. I was placed in a program by Mrs lilian to repair my credit. Follows up were made and work on my behalf was done. The process wasn’t easy but Mrs lilian made it easy and hassle free. At times I became discouraged and even wanted to give up, however Mrs lilian wilson reminded me of the final goal and today I'm a trading investor. She helps me make a daily profit of 15%, contact her for a profitable trading and successful withdrawal.”

2 Poor4 Reviews
2.3 Poor14 Reviews

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