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January 2024 by Jones Beamon
Have a rental van pick 27th @ 3:00 I arrived 2:30 left 2:52 I my cousin said the Brakes are low should take it back but didn't so take our trip next day gets a call the rental needs to be back 2:30 28th the van is back 2:35 extra money was taken out of my BANK 29TH I CALLask why it was a ERROR on they part 30th 31st 1st the 4th I go to the Bank then to Enterprise I was told its been Corrected after my account was over drafted ? not at all was ANYONE HAPPY
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January 2024 by Trease Whaley
They were so nice and helped me find the vehicle that supplied my needs And explain everything I needed to know about the vehicle. I would recommend their service if they don’t have what you need they would help you in any way they can too meet your needs of a vehicle
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December 2023 by Daniel caruthers
You call or schedule a reservation online then find out when you call to store to pay for it they don’t even have the vehicles. The “hotline” goes ahead and allows you to reserve cars for a certain date and price but the actual store doesn’t have the vehicles in. The store says the hotline doesn’t know what vehicles they have on the lot. How is it almost 2024 and y’all can’t get that together? Better hope you don’t need a vehicle to go out of town like I do or it won’t be there. After reading all of the reviews the only response you receive is email us at …. And we can look into this. Doesn’t seem like they’re looking into anything with it happening this much cause I’m not the only one dealing with this. Others have dealt with this over a year.
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October 2023 by Mar Mar
Kelly, the Customer service rep/ manager was very rude & had no empathy. Dont call to book reservations because she will lie nothing available but Online reservation was available same day?
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July 2023 by Jeri E
Very nice lady helped us. Don't know her name but put us in a new suv. Trust worthy car traveling far away.
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July 2023 by bud H
They were very good. The class of car I reserved wasn't available so they upgraded us to a higher class.
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July 2023 by timo james (Dick James)
As always it’s been a growing pleasure and an outstanding relationship between a business and a client for 7 years and going forward
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March 2023 by Dorothy Quinn
Rented a car didn't have a spire tire on outs way to a funeral in Chicago's had a blow out sat on the side of the interstate for a very long time purchase the road side service and didn't get service everyone had an excuse
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January 2023 by Deveon Sudduth
I had to rent a car due to my car being wrecked. CK was awesome. He worked with us over the phone and had us ready to go when we arrived. I would recommend this Enterprise 100%.
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November 2022 by denise congress
2021 Chevrolet Malibu LT drove like a Luxury car. Such a beautiful car. I went on a 1 day road trip and didn't want to turn it back in.Thanks to Amber who rented Me the Car. She picked Me up from My Home and dropped Me back off. She was very professional. And she was very helpful and friendly.Thank You so much for the Free Upgrade Amber!
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October 2022 by Deona Glass
Told me I will have to pay 600 just to rent a car for 2 days .. ruined my whole weekend
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September 2022 by Jane A.
So so car rental. I rent mostly with enterprise but my experience with Columbus MS enterprise is so so. Good and bad. Pro- I was able to extend my return day easily over the phone. Cons - They gave the car i rented away and charged me extra for another car. I picked up the car at 4 pm and they insisted I return it by noon on the return day if not I will be charged for another day. No return drop box. I guess things have changed in the rental world (or it is something with this location) because they held $300 plus the rental fee, eventhough i used a credit card.
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August 2022 by Helen Fortt
Staff very very professional. Mr. Evonte very courteous and helpful.
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August 2022 by Tera Walker
So much easier and very friendly staff compared to other local rental companies
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June 2022 by Alicia Roby
They were so welcoming and got me and out in no time! Will definitely be back! Thank you guys!
