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April 2023 by Dollie Anderson
My experience with Jackson Hewett was all business. My taxes were filled out the same day by friendly and competent staff.
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April 2023 by David Shepherd
Excellent Friendly service. Was very helpful and knowledgeable.
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January 2023 by Nicole “SexyTP”
I love everything about jackson Hewitt! The customer service are very sweet, understand, and very easy to work with!?
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January 2023 by Allison Slayton
Love Jackson Hewitt I always get exactly what I expect from My taxes and they are done fast!!!!
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April 2022 by Kenny Fields
The only reason I didn’t put 0 stars is because it wasn’t available. I have been using Jackson Hewitt for the last several years and had good results. This bunch at Foley have a clue. They wouldn’t listen to anything I said. It’s like you don’t know what nothing. You just a dummy. I worked for the railroad for 32 years and don’t draw social security only railroad retirement. They included social security to my total income which has never happened before. I told the guy not to file it yet I wanted to maybe check other tax prepares but guess what he did it anyway. The manger was no help. He only said you might as well pay it. I as him would like to pay something he didn’t owe. U could go on and on. The guy at cooperate headquarters did try to help. So now I have to do an amendment. That’s what they told me after waiting an hour and half. My advice to anyone thinking about using this Jackson Hewitt in Foley please don’t step down inside the door. Go anywhere but there.
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April 2022 by Brenda Brough
Fast friendly moderately priced service. Completed full joint federal and state returns in and out in less than 40 mins.
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March 2022 by Richard Schmidt
Process was really slow, preparer was new with very little experience, and there were equipment malfunctions with the printer/scanner and signing tools. I’m still going to be a loyal J-H customer but I’ll probably be going to another J-H office.
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February 2022 by Jasma Williams
Sharon Walker is definitely recommend! She’s very sweet. This was my first time filing for my taxes. But she explained everything to me well and was quick.
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February 2022 by Dymon Moore
Sharon Walker at Columbus, Ms office is amazing! She was very professional and had my taxes done in no time! Best tax professional ever…
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February 2022 by Brianna Pumphrey
I have used Jackson Hewitt for the last 6 years and after this year I will not be using them again. I paid $600+ for them to do my taxes when every other years it’s always been $500. Every year I’ve been able to get a tax advance and this year they turned me down for it.
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February 2022 by Jarod Pitts
Rosie Jackson did an outstanding job. Extremely knowledgeable and very helpful. We need more people in the workforce like Mrs Jackson
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February 2022 by Joseph Turner
Ms Rose Jackson is the best it was my first time filing my taxes she walked me through all the steps: I Rate her as a 5 God Bless Ms Rose
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February 2022 by Andrew Elliott
Very quick to get us out didn't have as number correct and several different issues. In the past they have been very good. Amy talked to me and got everything situated she was awsome
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February 2022 by Tonya Noble
The ladies at the JH office, Towne Square, Columbus are absolutely awesome. They were very professional and engaging and the teamwork showed.
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May 2021 by Annetria Seward
Rates are too high and staff was not as friendly. Not sure if I will come back next year or not. Jackson Hewitt has been doing my taxes for years, and this particular year was just not the same.
