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February 2021 by Naomi Loyal
I would give 0 stars if that was possible. The guy tried to charge me more miles then I actually drive. The guy at the front desk is very rude. They take forever to give you your deposit back. DO NOT GO TO THEM
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July 2020 by Colin - STAPUFT
Cecil is great! He gets you your truck and gets you on the road fast. Always my go to guy for Penske rentals in Columbus.
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July 2020 by Cynthia H.
Customer service all around needs training. They deserve zero stars. They called to confirm my pick up at least 5 to 7 times and the day before my pick up they call to tell me they don't have a truck for me at the location I reserved! They sent me to a location across town for pick up! Very unprofessional! They would not even send a truck to the other location where I reserved it! They blamed COVID-19 for not transferring the truck! When it was time to return the truck to the drop off location it was closed! No one knows what they are doing at this place!!! I will never use Penske again!!!
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August 2019 by Dejuan Atkins
Great service helped us out alot
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March 2019 by Deborah Burnside
Good service,trucks are taken very good care of.Highly recommend.
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May 2018 by Dawood Khan
Nice job
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April 2018 by Charlie Chadwick
Bailed on us had no trucks went to Budget they had what we needed and cheaper.
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May 2017 by Chris K
Had a great experience renting a 16' box truck from Cecil, the rep at this location. We reserved the truck and were able to pick it up with no hassle; we were in an out really quick. The truck was great and even still had a new car smell haha. I would absolutely rent here again.
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June 2016 by Tory James
Easy after hours drop off.
