PetSmart is a large retailer offering a wide variety of pet supplies and services, including grooming, dog training, and adoption. Customers appreciate the extensive selection of specialized products, such as food for overweight dogs. The ability to shop online and pick up in-store is also noted. Many reviews highlight positive grooming experiences, with specific praise for groomers who provide fantastic work, wonderful service, and professionalism, which puts owners at ease. However, there are repeated concerns about the Columbus store, where staff in the evenings are described as lacking training and not having a clue. While some find products expensive, the effective specialized items and quality grooming services ensure many customers will return.
My experience at the Petsmart in Columbus Mississippi is good. It’s not cluttered when you go in there. You can always find what you’re looking for and the place is really really clean and the staff is wonderful.
July 2024
Unloading was quick. No over night parking in the parking lot. Store employees were kind.
June 2024
It was a great time getting my little boy grown and nail done
