Verizon is a telecommunications company that offers cell phones, wireless plans, accessories, and more. Customers praise the store for its excellent customer service, highlighting knowledgeable staff who take their time to answer questions without rushing. The team is described as friendly, caring, and willing to work late if needed, providing personal and attentive service. Many reviews mention staff members like Laniya Gilliam and Johnny, who are patient, helpful, and dedicated to making the experience smooth and painless. Customers appreciate the team’s ability to handle issues efficiently, with some noting that interactions feel personal, even during busy times. Overall, the store is known for its welcoming atmosphere and outstanding customer support, making it a trusted place for those looking for reliable wireless service and assistance.
Quita is the best! Got me set up quick and kept it real with me the whole time. No surprises and she made sure to explain everything to me so there was no confusion or misunderstandings.
May 2023
Super kind and helpful staff! They answered all my old-man questions and helped me in many ways. Highly recommended!
July 2022
I've only received the highest level of customer service in the Columbus-MS store. They are knowledgeable about the product and dont rush you just to get the sale. They take their time and answer all of your questions. The staff is wonderful and also good for some laughs!
