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February 2024 by Jeremy Eakin
Quita is the best! Got me set up quick and kept it real with me the whole time. No surprises and she made sure to explain everything to me so there was no confusion or misunderstandings.
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January 2024 by Jones Beamon
Rude and not familiar with any questions just no help sorry this service at this VERIZON Is not worth shopping no way
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January 2024 by James Porter Jr
I was told by Verizon’s customer service to go to this store to get a new sims card because of my technical issues.The two employees that worked there were no help!! One had no clue and the other was rude for no reason and refused to give me a sims card!! Rest assured I will complain until I get the right person to straighten out this store because I have seen similar reviews from other customers!
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September 2023 by Barry Ferguson
Always Very Good Service and Food to be Eaten...
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September 2023 by Halli Cade
The two employees there on Saturday 9/9 at 12:48, one male and female, were absolutely no help assisting with a sims card issue. The lady was very rude and handed me their landline phone and told me to call customer service for the issue. Customer service wasn’t much help either and the line clearly stated the store could help me with the issue. Will not be back!
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September 2023 by Deborah Farooq
I was not very impressed with store and the people in store were not helpful and did not information about plans . Verizon focuses too much on muliti lines then plans single
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August 2023 by Karma D
Had to drive to tupelo because the lazy women in this store could not take 15 mins to unlock a sim card.
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July 2023 by R B “The Reverend” Langston
The people there do not know squat about the phones they sell. Get your phone and service through a Verizon owned and operated store, not a franchise store.
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May 2023 by Joe Dillon
Super kind and helpful staff! They answered all my old-man questions and helped me in many ways. Highly recommended!
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April 2023 by Deborah Jantz
So I was gifted an iPad from a Verizon store in another state and came to Mississippi immediately. I’m having a tremendously hard time transferring all my data from my phone to set up the iPad. It’s been taking 1.5 days already to ‘restore icloud’ and I needed some assistance to see what I was doing wrong or how I could do it differently. Nope. They couldn’t help me. I hardly have any money to my name but they want to charge me $35 (highway robbery!) just to connect to Wi-Fi so they would be able to help me! I wonder how much they’d charge me for the help then. So I was brushed off pretty rudely. I told her I didn’t even have $35 and I’m certainly not a techy person, and I just genuinely need help!
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October 2022 by Mallory House
Some of the worst customer service, the female associate had sold two Google pixel 7 pro’s Saturday and and called to check on the status of the phones said the tracking showed their were at the store this evening. Drive 30 minutes to get here and finally upgrade our phones. The lady who sold the phones saw us walk in and completely walked to the back and told us to deal with the man at the back counter. The man at the counter told us we had to deal with the sales rep who sold us the phones and then told us to come back tomorrow to just get the phones. Was no help at all and just overall terrible customer service
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April 2022 by Jason Franks
These guys and gals took really good care of myself and my son. End of the month and it felt like we were the only ones in there. Personal service all of the way. Great group of people and willing to work late if needed. Thanks again. ?
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March 2022 by Angie Hampton
Johnny was very helpful and patient. It took a couple of hours because of slow internet. He multi-task with other customers checking on me in between time. He is truly a people person. It was refreshing to interact with him. My ISSUE while time consuming was urgent, I was desperate. My phone was going haywire for weeks. Now, I can breathe. I depend on my phone like I need air.So BIG SHOT OUT TO JOHNNY.THANKS!!!
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March 2022 by Tisha Ramsey
Great experience with this location. The employees are friendly and are patient with their customers. Would recommend.
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March 2022 by Lynn Robinson
Laniya Gilliam made our swap to Verizon painless! They are an amazing team and the customer service is the best. I would refer family and friends to to the store and Laniya any day.
