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April 2024 by Mark Clardy
Excellent service after the sale!!!!
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April 2023 by Antoinette Smith
Dropped off walk back. Lol really
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March 2022 by Jason Warner
Bought a new truck in 2019 have had nothing but trouble out of it def system, transmission, etc. the latest was going down the road loaded and it just locks up busting flywheel housing, transmission, drive lines, services tells me first transmission still has warranty and then says it don’t it was all caused by a u-joint. And it took over a month to even halfway look at it. I forgot to mention truck only has 60,000 miles on it. So next year when ever they get it fixed I will have a 2019 international for sale and will never deal with Waters in columbus again. No one needs a truck that won’t get 60,000 miles without a major break down.
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December 2021 by Mike G.
They will change stuff without calling or making sure it's ok . Took international durastar in for oil change they changed all filters ans greased chassis and chargerd $444.75
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February 2021 by Devin Culpepper
They botched my truck and caused me to spend over 10k extra in repairs took my truck to have clutch checked out they said I needed a new clutch ok fine replaced clutch and started having same issues again they just installed clutch and did not check the master and slave cylinder for hydraulic clutch release master cylinder was bone dry with no fluid called shop foreman he told me we need to put fluid in it I did it and 2 days later my truck goes down because they let an incompetent tech work on my truck costing me thousands in unnecessary repairs when the job could have been done right the first time they hurt my business tremendously gave them 5k for clutch job then spent 7k for another clutch job and fixing master and slave cylinder all in 1 months time they would never do Billy Milican at Royal like that but hey I’m not him
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January 2021 by K and K Loads Business
Awfully bad and don't have a service department
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September 2020 by Brian G. Perser, Sr.
Awesome, very efficient and quick!
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September 2020 by Jfaye Cant
Awesome place for parts
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August 2020 by John Beck
Always good people with excellent service and great attitudes when I go there. Keep up the EXCELLENT WORK GUYS.
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May 2020 by Carl M Hollis
I like their prices
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April 2020 by Derrick Stewart
Great people with quality work!
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March 2020 by karamvir singh gill
GREAT SERVICE THANKS FOR HELP
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March 2020 by Wesley Kirby
Pleasure doing business with
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January 2020 by Chris White
I have called service 3 weeks in a row about getting and alignment checked on a motor home the service guy that answers always said call back next week. He is very rude very unhelpful would not give me a price or anything alway say call back next week and hangs up.
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October 2019 by michael brooks
Nice pp. but my truck has been at this shop going on 4 weeks and not even in side. I keep asking for a time frame and can't give on . They say its because all these others that's been there longer. Dont see how you can be that backed up either hire more people or fire the bad ones to get the trucks out. Never see someone take this long. First was told a week and a half . Now going on week 4.
