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November 2025 by Brenna Cash
Mrs. Rita Duncan was very helpful! I really appreciated the help she made things easy
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November 2025 by Cade Devine
Rita Duncan is absolutely fabulous, she helped me with what i needed and answered any questions i had. even after being on the phone for an hour trying to figure things out she was still sweet as can be. Much appreciated Rita keep up your hard work.
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October 2025 by Jubriel Williams
Rita was extremely helpful and sweet. She's wonderful!
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October 2025 by Paxton Feathers
Mrs. Rita Duncan did a phenomenal job explaining and working with me (very inexperienced in all of this) and very patient while I worked everything out. I hope she is very appreciated by her work staff!! Thank you so much for your help
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October 2025 by Tony Harrison
Excellent experience..thanks Ms Evelyn
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September 2025 by Christine Smith
Rita was awesome. She spoke very well, explained everything perfectly and answered all of our questions. We were with Progressive but they just made the bill whatever price that new purse costs.....😯. Changing to Direct was one of the best decision we made. Thank you Rita!!
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August 2025 by Riley Nicole
Super helpful with questions I had and was easy to talk to
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August 2025 by lee banks
Evelyn Guyton is awesome. She made everything go smooth. She's such a sweet woman. ❤️
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July 2025 by Patty Woods
I was connected with Rita Duncan. She was very helpful and patient. Her service was impeccable and professional. She was able to answer all of my questions. The experience was wonderful.
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July 2025 by Linda Skaggs
Very helpful. Answered all my questions. Guided me through the whole process and made sure I got what I wanted and needed.
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July 2025 by Oracle
My Representative by the name of Evelyn Guyton was exceptional. She was very patient and kind and easy to talk with. She walked me right on through my policy and helped me figure out what best suited me and my budget. Couldn't ask for anyone better! 🩵
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July 2025 by Jmiyah Smith
Evelyn was great and helped me get a lower quote by explaining everything in great detail. She was very pleasant and I would say an expert in customer service. Thank you so much !
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July 2025 by Misty Damron
Absolutely wonderful experience. Start to finish. A quick but very informative experience .
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July 2025 by Sherry Lesure
Nicki was a wonderful agent and help me out good. She took her time with me where I could understand on the quotes.
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July 2025 by Abigail Frickey
Evelyn was absolutely WONDERFUL and a joy to work with! And a RELIEF! She explained everything to me and my husband several times (so we would remember and understand better) and saved us A LOT of money! Thank you, Evelyn, you are amazing! We love the feature of being able to BOTH be insured on the plan even with a suspended license for one of us! It’s so we can get the insurance and show we have it when going to get the license reinstated. Have never heard of that before and it is greatly appreciated! Thank you, Direct Auto, too!
