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February 2024 by Dominique Hutton
Ms. Jamie works great only an hour I was out of there great service?
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April 2023 by Beneta Davis
This was the worst bizarre experience I've ever come across in my 52 years in my life!! When my husband and I arrived on time for our appointment there was only one person working. It was a young woman that had her two small children there with her. We had to wait for awhile for her to get off the phone loudly discussing her own personal business matters while her 4 & 5 year old ran around the office screaming to top of their lungs. When she finally began to do our taxes the children were completely out of control so I felt like I needed to try to occupy them myself so that hopefully she could correctly do our taxes without being distracted. My husband is a truck driver so usually there's a lot of extra information that needs to be included to ensure our taxes are done correctly. She was totally unfamiliar with how to prepare our taxes so she had to call her boss to help her do it. All the while yelling at her kids that if they shut up she was going to lose her job. I tried my best to play with them and keep them quiet but it was virtually impossible. They were going through all of the other desks then running up to us abd screaming for attention. It was impossible for us to even pay attention to anything to do with our tax preparation so I'm not even sure if it was done properly. The lady/tax preparer wasn't dressed properly for whatsoever to work there much less to hardly even go in public. She seemed like girl but highly unprofessional and shared intimate details of her personal life. We felt like we were being pranked or were in the twilight zone. We thought about leaving as soon as we walked in because she was yelling at her car loan company telling them how unprofessional they were. Lol. She being a black woman herself was demanding to speak to a white person. My husband , being a truck driver, has to work 6 days a week if not all week. It was extremely difficult for him to even be able to take off and lose a whole days pay for us to make this appointment. We had no other choice but to go ahead and go through with letting her do our taxes. So now not only he's lost a days pay but then they charged us over $300 for doing our taxes. The amount she says we're getting back doesn't seem right either. We actually even paid the fees right if our checking account too. I will be calling corporate office to report this so maybe none else has to experience this!
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December 2022 by Ramona Tanner
I've been a customer with Jackson-Hewitt for over 8yrs now and they have continuously cared out they're promise of Great Quality Service! ?
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February 2022 by Tammie Johnson
They are always Redy… u don’t have a long wait an it doesn’t take a long time. I’ve letting JH prepare my taxes for the past several years without complaints in my part….Thank you-JH
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February 2022 by Diane Brown
My experience was great as usual. She got me the most I ever got on a return. Thank you!!
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January 2022 by Gladys Hillard
I enjoy the at ease atmosphere at Jackson Hewitt Tax Service. The tax preparer who did my taxes, Ms Gwen Christmas, was professional and was on top of it. I have been doing business with Jackson Hewitt for over 3 years and all had treated me right. Thank you Gwen for making my visit remarkable.
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May 2021 by Tom Ray
I had an excellent experience . It only took a short while and I had what I needed.
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April 2021 by Nekia Willis
My agent was patient, educational,polite and understanding.
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April 2021 by Julie Burpo
I loved the experience and all the concern that Miss Brintney showed.It was neat clean and homey environment. Miss Brintney listened to me and my concerns and done everything possible to make sure I left happy and logs was lifted off my shoulders when i walked out. When i went in i was sluggish but THANK YOU JESUS AND THANK YOU BRINTNEY AND THANK YOU AND GOD BLESS JACKSON HEWITT.
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April 2021 by Suzanne Harvey-Starkey
Jackson Hewitt is dependable and reliable.
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March 2021 by Arthrene Jones
I have always got quality service very friendly agent have bee with This tax service for several years
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January 2020 by Orlando Taylor
Fast and help you get more back
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December 2019 by Charnitha Rockingham
This location is very convenient the staff is very friendly and helpful
