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March 2024 by Christopher Strickland
Extremely helpful staff. They got me what I needed and was in and out very quickly.
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February 2024 by Michelle D. Glazier
Nice and helpful employees!!
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January 2024 by James Eckert
Friendly people Friendly service
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October 2023 by Jade Anderson
Hunter, Alfred and Pedro were extremely helpful and friendly. Super good store, shelves looked great as well. I'll send my boys to see the night crew
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September 2023 by Service Experts Plumbing
Friendly and helpful. Not just for me, but I've seen them go out of there way to help folks solve there automotive problems.
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June 2023 by DW H
Came here after leaving the AutoZone a block or so away because they didn't have the part and guy helping I found to be rude and short. Guy at Advanced had the part I needed, chatted a bit and offered a little bit of advice which I appreciate.
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May 2023 by Brittany Allen
Way better than AutoZone they always say hello when I walk in always have what I need prices are great customer service is amazing
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April 2023 by schwartz wolfe
I had an issue with my speakers not operating. I watched a few YouTube videos and saw that it may be a fuse issue. I went to the D’Iberville store and ventured to the fuse section. Not sure which fuse I needed, so I googled a few and found some likely fuses. As I went to the counter Matt asked a few questions to what type vehicle I was driving and what the fit might be. He then asked to come to my vehicle to compare, to assure I receive the correct item via purchase. After Matt googled different vids, of potential causes, he tested various fuses. I started my car and the speakers were back on. Thankfully it was an easy fix. I purchased extra fuses and thanked him for his assistance. Matt’s customer service skills were above par. I wish my business was closer to Biloxi, because I would stolen Matt to work for my corporation. Give this man a raise.
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March 2023 by Alex Weaver
There is an employee there named Dakota, and he is awesome. I couldn't ask for better customer service! He really went out of his way to help us out. That man definitely deserves a raise and promotion for sure !!!
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March 2023 by Haralson
Assistant manager, Tyler I ordered a part in store pay with cash, and it was the wrong part. I ordered a part on a specific day took three days. The item was in the store for at least two days. No one called upon picking up my item did not have receipt, but the same employee Mr. Tyler brought the stuff out to me and handed it to me without the receipt And today I have complained about the service and as I come in to get my money back for my part to go buy my other part from another place he doesn’t want to do business with me. He does not want to give me my money back for something he gave me without the receipt . Issue number two I bought an impact drill in a deep socket today and before I left, I asked .Issue number two I bought a impact drill in a deep socket today and before I left, I asked them could I bring it back the manager in the picture told me that as long as it wasn’t beaten down, I could return the item I bought the item, brought my receipt back and he said that I cannot return the item because it’s messed up and both of them were upset about the review that I told them over the phone to where they began to retaliate not to sell me anything or refund me for anything. Ended up calling the police on me and still had to give me my money. Don’t know what was going on… but like some racial stuff is going on. ✊?✊???
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February 2023 by Rebecca “Bail Chic” Lowrance Flowers
Our battery had died while shopping into a different store. So we took our battery across the street to Advance Auto. Within 35 minutes our battery was fully charged. Very friendly staff was eager to help meet our needs.
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February 2023 by Belinda Duehr
Dakota A was very patient and professional helping me to get the correct part for my truck. He is very knowledgeable about finding what people need. I will definitely drive from Vancleave to DIberville Advanced Auto for him to help me.Thanks Dakota A!!
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January 2023 by Marilyn Linscheid
Ordered wipers online and went in to pick them up. Had the pleasure of meeting Dakota, an employee there who certainly is an asset to your business. He took the old wipers off and installed the new ones (it was misting rain and the old ones were really bad). He was knowledgeable and courteous. We are new to that area and certainly will be using this store for any auto needs. Its rare to find such customer service these days. Hope you appreciate him!
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January 2023 by Jackson Monroe
Couldn't be bothered to even acknowledge me while I stood waiting to pay for an item. Extremely poor customer service.
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December 2022 by Loren Lee
My check engine light randomly came on and Dakota saved the day! He knew exactly what was wrong with it (a cylinder misfire). He was extremely helpful and knowledgeable. Not to mention he was just overall friendly and provided us with great customer service! Thankyou so much Dakota for helping me get my car back on the road safely.
