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“Came into the store with somewhat of a complex concern. Before trying the store a phone call was made to 611 to try and resolve the issue on my own. When the concern was not easily understood, a trip was made to the local store. Upon arrival, Mike professionally approached my wife and I and begin plugging away at the issue. Mike was able to identify a key problem and started troubleshooting the issue. After about 15 or so minutes, Mike had resolved the complex problem and restored service again. Will visit this store again with any other issues or phone upgrades.
Thanks Mike for being so helping and great.”
“Katalina is incredible highly knowledgeable and professional. Honestly, she’s the best ATT manager I’ve dealt with in over 20 years. This store is the go-to place if you need assistance. She and her team deserve five stars all around!”
“Activated my additional lines through T-Life easily and I was approved for my Visa in store to use that day! Thank you T-Mobile Biloxi for making it easy for me.”
“I didn't get the guys name, but he knew his stuff. He LISTENED and took the time to understand what the issue was, and I believe he did everything in his power to solve the problem.Had a problem with the Verizon family app. He ended up having to send us to the Diberville store because they should be able to go farther into our account then he could.(That was not a good experience, I don't know if I will go back to that store)He is now my go-to for everything Verizon!”
“Staff was extremely helpful both times I have been at this location! They were quick and effective at starting up a phone line and solving problems I had on my second visit!! Very impressed with the customer service:D”
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“I walked in pissed off, but Jazmine stepped up and made my whole day. I walked out feeling like a million bars and unlimited 5g. Thank you Jazmine, T mobile should give you a raise.”