Metro by T-Mobile at 10541 Diberville Blvd Ste I is highly praised for its excellent customer service and friendly staff. Customers appreciate the welcoming environment and the helpful attitude of the employees, who go above and beyond to assist with plans, devices, and account issues. One standout employee, a manager named Rodney Terry, received exceptional praise for his knowledge, patience, and genuine care, providing a top-notch experience that left customers feeling appreciated and confident in their choices. Many customers shared that Rodney's service exceeded their expectations, and some called him the best at the store. The staff, including young ladies in training, are described as attentive, kind, and professional, making customers feel comfortable and valued. Whether fixing devices, explaining plans, or assisting with account setup, the team demonstrates a strong commitment to customer satisfaction. Visitors also highlight the store’s selection of 5G phones from Apple, Samsung, and OnePlus, along with unbeatable prepaid plans offering unlimited talk, text, and data. Overall, the store's welcoming atmosphere, knowledgeable staff, and excellent service make it a preferred destination for those seeking reliable service and personalized assistance. Customers leave feeling satisfied, recommending the store to friends and family for their phone needs.
Rodney and Jathan are amazing and they new exactly what I needed. They were sufficient
March 2025
Been using Metro for years and this location is wonderful
September 2022
I called and asked for help with my device not calling out. I talked to Leslie and she helped me with no problem. I would recommend this store over any store on the coast and please ask for Leslie she the best
