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February 2024 by Zandra Starlin
Excellent customer service. Rented a trailer, perfect experience. Will rent from here again.
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June 2023 by Debra Johnson
They claimed the computers where down sent me to different location they got me on my way but has the same program and systems where working fine
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November 2021 by Joy Perry
Twice they canceled my rental. I couldn't get a car at all so had to settle for a bulky truck just so I coud get to work!!Third time the manager only had a work truck that they used themselves. When I went to pick it up the manager acted all angry because I was renting ut!! She stared "Well you're renting that so what an I supposed to use?"She's crazy!! Risky unprofessional abs needs to be fired!!
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August 2021 by Jacob Pfannenstiel
Not only was the truck perfect, but Kathy really took care of my family. I moved my family from the Mid-West during a hurricane with 2 toddlers and a newborn…needed extra time since the hurricane impacted our moving plans and Kathy looked after us.Also…our van broke down at night. Kathy had closed down and was about to get in her truck but she and her grand daughter helped jump our van…If I ever need a truck, this U-Haul Neighborhood Dealer will always have my business.Thank you Kathy!
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June 2021 by Briannalyn Woods
I called to get a quote and the person who answered the phone seem like it was an inconvenience for me to call!!!
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May 2021 by MR SLIM M
Horrible experience uhaul starter went out and they did not want to lend me another one for free or maybe even discounted!!! Couldn’t even finish moving my belongings smh
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March 2021 by Kev
Awful customer service
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November 2020 by YaYah B.
Nice and clean place to wash laundry. Nice and professional staff. Headed there now
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August 2020 by Tammy Brown
I only needed the van for about fourty five minutes, between the online and in store process, it was a little bit irritating but overall everything was fine and the lady in the office was very pleasant.
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March 2020 by Mark Eleser
The lady that runs this place was rude and suggested that if we had a problem with the use UHaul call line if we had a problem with any of her terms of service when asked if there were stipulations of use. Will never go there again after being insulted purely on the way i look.
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January 2020 by Kirsten Nony
Laundry mat also.
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October 2019 by richard lancer
Worst experience of my life. I will never use U-Haul again and definitely not this horrible establishment. First of all, the employee, Jodie, was extremely rude from the moment I walked in. I had no other choice but to use them because I was just side swiped and was unable to pick my reserved uhaul up. Everything else was already closed. The u-haul was a mess but I was going to over look it. We completed the move, straightened up the uhaul, returned it to half a tank, and drove half a mile to this business. Upon returning the uhaul, Jodie was again extremely rude. She claimed I didn't put enough gas in it. I doubt driving half a mile dropped it under half a tank and then said it was a mess. I told her I actually retuned it better than when I picked it up. She charged me an extra $50 and kicked me out for voicing my concerns. Do not give this place your business. They are rude and will nickel and dime you.
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August 2019 by Charles Farnham
Great place for people moving centrally located on the Gulf Coast also clean clothes next door
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July 2019 by Rhys N. Bell
Went back and forth thrice with a disrespectful clerk, who proceeded to raise her voice to my mother, who said when asked who the name of her manager as well as her name, she flat out refused, and said, "I am not telling you my name or my manager's name, I don't have to wait on you or anyone else." She was also sick and neglected to wash her hands after cleaning the lower half of her face with her hand, as well as the entire rest of the arm. She also tried to charge us double and issued us an ultimatum, that she carried out, which as a result wasted 2 hours of our time, and at the time of this review, resulted in all other respectable U-haul location being closed. She had grey hair that was dyed red, and I will most certainly be contacting U-haul about this behaviour, too bad there isnt a zero star rating, because they most certainly have earned it.
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May 2019 by Desiree Hester
Service was fast the Lady was really kind and helpful, even nice enough to let me use padding for free. The truck was clean and easy to handle so I wasn't nervous about it handling like a 5th wheeler. We saved time and money even though there is a UHAUL less then mile away from where I'm moving out of..well worth it!
