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February 2023 by Kathleen R.
Yaya was our sales person, she was absolutely incredible. Her knowledge and sensitivity on the subject of hair loss was Extraordinary. We absolutely recommend this business to everyone. I hope the owner of this beauty supply store knows he has an amazing employee. Ya Ya made our day!!
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October 2022 by Elissa S.
I can't remember the last time I received such great customer service in a retail store. My boyfriend and I came in on a mission for a few items for our Halloween costumes. We needed a little help finding things and all 3 of the staff members we spoke with went above and beyond to help us. I'm super impressed. We live in Queens but coming here is definitely worth the drive.
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December 2020 by Carol Bradley
As usual a very professional service from Urban Concept and COVID measures taken very seriously. Thank you for such a friendly, efficient service and continuing to be flexible with appointments, especially when it was due to a very important family situation! Customer service is always very important but even more so in these difficult times.
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September 2020 by Jo Price
Today was my first visit post lockdown and I was super impressed, but not surprised, at the lengths Bernie and Susan have gone to, to keep all staff and customers safe. Definitely above and beyond and undoubtedly putting safety well ahead of profit
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July 2020 by Marie Blackburn
Susan is a great stylist, knows what suits me and cut is always easy for me to manage, professional and friendly salon
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February 2020 by Maria K. Moorman
I saw Lisa today for a cut & color and had a great experience. She listened to my request and my hair turned out beautifully- exactly how I wanted. I’m excited to bring my young daughter here for her first haircut.
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October 2019 by Melissa M.
Beauty fanatics dream--SUPER affordable--Go here before any wedding/Halloween/dress-up/variety show--or just everyday. Their hair and makeup products are varied and convenient/The owner is helpful and friendly--I take myself and my nieces there every time we have a hair 911. Love Urban Beauty
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October 2019 by Angy Di
Exelente servicio y asesoramiento todo por una experta q sabrá aconsejare lo mejor para resaltar mas nuestra belleza
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August 2019 by Laurie Bonner Gabriele
Love Urban Hair Co. and Amber! Great environment and talented stylists.
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August 2019 by Catherine Robertson
I would totally recommend Urban Beauty. The staff are so friendly and the work they do is outstanding. Definitely a 5 star
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August 2019 by Hilary McDonald
Have been going to Emma regularly for my nails and she has managed to turn round weak unattractive nails into lovely healthy nails with her expertise and care. She is friendly, very knowledgeable and nothing is ever too much bother for her.
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August 2019 by Fiona Cruden
Emma is amazing, advises you on the best treatment and how to care for your skin after appointments. Had 2 of the peels and my skin feels amazing afterwards. She will answer all questions and explains what she is doing during the appointment. Loving the results and the major improvements in my skin. Highly recommend and cant wait for my next few upcoming appointments..
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August 2019 by Vika Samoylov
Terry was wonderful! she took her time to make sure I got exactly what I wanted. decor is cute, everyone is welcoming. I loved it.
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August 2019 by Sam McDougall
I always have such a lovely time when I see Emma, and the results are always fantastic. For someone so busy to be so enthusiastic all of the time is amazing! Very professional and a fab job every time!
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May 2019 by Crystal Wise
Cleo is an amazing hair stylist!
