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February 2024 by Marcus Bilbo
OMG!!! The (Animal Emergency & Referral Center) Have To Be The Best 24 hour Pet/Animal Center In Mississippi Hands Down!!! Great customer service,Excellent Veterinarians, And An Amazing Staff. Highly recommended… and I will give a special shout out and a BIG THANKS to Sarah For her special Help.. she’s a true MVP…But i’m guaranteed you and your pet will leave feeling better with a big smile and a major relative…. ??? Thanks Sarah,Doc and staff.. .. (supper heroes)
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January 2024 by Jeremy Hitt
This place is a rip off. I took my puppy in for dizziness and vomiting. They charged me 500$ and did absolutely nothing. They didnt even give me a diagnosis. RIDICULOUS..
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January 2024 by Hans Denton
Super compassionate and great communication from the staff. They do require a deposit to perform any services but that's a horrible reflection on the general public and not so much on the clinic! We lost our 10 year old GS to cancer but they nailed the diagnosis and gave us the correct advice in a professional and compassionate way!
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January 2024 by Michael Jones
Call me crazy but shouldn’t an animal hospital start treating the dog asap? Especially when it’s not known what is wrong with the animal. It’s insane you guys have someone fill out paperwork that you’re going to type in the computer then throw the paper away why not just ask me what the information is and you type as I answer? I Just feel like too much time is wasted.
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January 2024 by Ricky Bray
Excellent ,,
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January 2024 by Bill Redding
Excellent place for pet care and diagnosis of problem
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January 2024 by Taj7
I had an urgent situation and panicking with my pup it was frightening, regurgitating, shaking couldn't walk, choking, almost passing out. I called these idiots and the person answering the phone never said hello or anything. I'm in my vehicle getting there fast as I can they were having a conversation with someone in the background. I also heard other people laughing and discussing stuff that the public shouldn't hear. Very unprofessionalism. They never once said anything to me over 5 mins. so I just hung up. They didn't even attempt to call back either, knowing they never spoke with me.I ended up driving to another place that was great and took care of my pup. I'd never try this place again.
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January 2024 by Dee Vázquez
Great service!! ?? ????
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January 2024 by Ed Kosmicki
Staff was friendly and helpful. Took care of our sick baby and kept us informed through the entire process.
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January 2024 by Angela faith Estep
They promptly took care of our Lou Lou and were polite doing so.
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January 2024 by Jason Robbins
I was charged $1500 for the student vet and the vet to both tell me my 18 year old dog is old. They didn’t even listen to what I was telling them as to why I brought him in for the emergency. Very disappointed and upset.
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December 2023 by Kimberly Mcdill
Dr. Patterson is an amazing Doctor. Thank you everyone who took care of Aspen
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December 2023 by Donald Stafford
Professional and friendly staff.
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November 2023 by Gregory Brooks
Stopped in here at 2 am on 11/03/23.... no one at desk so I called the number posted on the door so I could be let in and have my pet looked at. The person who answered said they couldn't see my dog, they were all booked up. I asked "how is that so when you're parking lot is empty at 2 am?" He said that just because there are no cars outside, doesn't mean there are any rooms available. Then told me to go to Urgivet in Madison. I mean really?? WTH?? I guess I just got a referral!
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September 2023 by brent brown
What a total disappointment. I had been to this Emergency Vet about 3 years ago and you couldn't have asked for better service. We were very pleased with the level of service, the facility, the staff, and the time it took us to get taken care of.Fast-forward 3 years and I am extremely disappointed in the level of service that we got today. In fact, we didn't get any service at all. And we waited in an exam room for two and a half hours. Not one single person came to check on us, see how my dog was, and let us know how long it would be before we were seen. Moreover the exam room was very dirty with paper towels all over the floor and blood on the table. It has not been cleaned after the previous pet's exam. The new addition to the clinic is very nice but that's about All I can say positive about this facility after my visit today.We left after 2 1/2 hours of not being seen. I will go to my normal vet tomorrow during normal work hours.I realize they might have been short staffed but they could have at least communicated that. Communication is key in these kind of situations.We will not be going back to this facility. That's too bad as it is affiliated with the Mississippi State University Vet Program.
