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March 2024 by Tawana Magee
They take very good care of my two puppies
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October 2023 by Deb Silviano
Always the best service, most caring people. I wouldn't take my fur baby anywhere else. They truly care.
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October 2023 by Mike Kukor
We found this place on Google maps and so grateful for these doctors and nurses for their help with our Dog and they were very understanding and answered all our questions we had about our concerns with our furry pet as she had a broken back and sorry to say we had to put her asleep and we miss her dearly ? but overall this is a good place to bring ur pets and the staff are really caring and friendly and they show how much they really care about ur furry friends and I highly recommend this place and I want to thank them again for all their help and support and we are very grateful and appreciated and may God bless each one of you and thanks again ???? The Kukor's
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August 2023 by Lola Bear
My mother had to be hospitalized in MS. While visiting her there, my dog became ill. I have the Banfield Wellness Plan, so I brought my dog here. The staff was very rude in person and on the phone. I took my dog in first thing in the morning. I called that afternoon and was told the doctor would call me. Close to closing time, I called about picking my dog up and told them I never heard back from the doctor. I heard one of the ladies in the background say, “oh no she didn’t say…”. I was then placed on hold and disconnected. I called back and was put on hold again. After a few minutes, I just got in the car to pick up my dog. My dog was not given any medications, and I was told test results were not back and to just follow up with Banfield at home.Once I returned home, it took them over a week to return my local Banfield’s call or provide test results. Even my local Banfield said they had never experienced anything like it. There was nothing in my dog’s file from the visit when the local Banfield tried to retrieve it.Next time, I will pay out of pocket and go to a local vet and not this place. They do not care about animals. This is just a paycheck for them.
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August 2023 by Dr. Wonderful
One year ago I mover here with 3 pets. They were under Banfield of Flowoods care. Under this care, they misdiagnosed one of our cats, failed to diagnose our dogs cancer, and did not diagnose our last cat's bladder issue. All three of our pets were dead within a year of their care.
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August 2023 by donna behan
Waited in front of camera for 25 minutes before someone came out to help us
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July 2023 by Joel Hussenet
This place is a ripoff and don’t know what they are doing. My wife try to get an international travel certificate for our dog and got an estimate between $500 to $700. We went to a vet in Brandon and got a quote for $38 to registration our dog on the website of USDA. DO NOT GO THERE !
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April 2023 by Thea Stevenson
Thoroughly enjoyed my Banfield vet while living in Franklin, TN (we miss you Dr. Gilliam!!) and naturally took my cat to a local Banfield shortly after moving back to Flowood, MS. I’ve had my baby boy Nouveau for 6 years and have NEVER had an issue when taking him in. But for some reason at the Flowood hospital, he refused to let them take him out. They said they would have to sedate him just to examine him. I asked if they could wait for me to be there but they said it probably wouldn’t help. Concerned for his health, I said ok. $400 later just to tell me it was an upset stomach. Never met the vet, only spoke over the phone. It took him over 12 hours to fully recover from the sedation. I’ve found another vet to take my fur-child to and have selected a pet insurance that is comparable to Banfield’s payment plan.
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March 2023 by Candy G
I used to see the advantage of monthly pet plans at Banfield & the plans involving a dental were great...... but that was a couple of decades ago. Since then, I've been university educated & graduated in Veterinary Medicine & have been working with animals for a hot minute. I understand that times have changed & and prices have increased everywhere, but Banfield is something serious! It's 100 % corporate so steep prices should be expected, but DAAAANG!
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October 2022 by Jessica
Super convenient and nice staff :) especially Eva and the other girl who checked me out
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August 2022 by Jacky Z
One star for the doctor taking good care of my cats, she is helpful and respectful. Otherwise so disappointed, first is their schedule system, no matter what date and time you book, your pet will always stay in their cage for over half day, and you can’t stay with your pets no matter what(of course they have “reasons”), then all ladies from front desk look unhappy with their jobs and showing customer their attitude face.
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August 2022 by Theresa Woodard
My dogs are well taken care of...they provide constant reminders about appointments. They maintain an open line of communication regarding pet's health. Highly recommend
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August 2022 by Megan Hines
they keep your pet locked up in a cage for hours while they get through the backlog of animals they’ve overscheduled. Everyone I spoke to was kind enough, but their process is terrible and really stressful for animals.
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August 2022 by L N
No customer service!! Went to look at cats the lady didn't even acknowledge us
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July 2022 by That Guy
Amazing facility. Great experience with well educated professionals that made my dog and I feel welcome.