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October 2023 by Shirley Sutton
Customer service is great you are greeted with a smile and calls you by name if you're a regular customer.
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October 2023 by Jenna Mitchell
I'm really pleased with the service here. I had to tow my car to the shop early one morning and was unsure when/if they would be able to resolve the issue, especially because I have a VW and they can be particularly tricky. Sean and the whole team were very communicative about what they were doing, why, and any potential next steps. I ended up getting my car back the following day and in great condition! Thank you for making a stressful situation much less stressful!
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October 2023 by Tracy Holifield
Took truck for oil change and asked them to check tires they said my wheel bearings were bad and I wouldn't make it back home and my breaks were bad. They fixed it "supposedly" $500 later I got my truck and it didn't make it home the breaks caliber locked on both the driver and passenger side. They were the last to work putting break pads and fixing rotors. They sent a tow truck and chaged another $500 to fix breaks they messed up or over looked. Either way their point was to keep me off the side of the road and I ended up on the side of the road paying for their mistakes. Be careful if you are a woman because they will take advantage!!!! That 10 percent off on Wednesday for women is a scam because they make it back over ten fold when they mess up.Talk to others about them and they have left oil filters off and claimed serpentine belt was bad just for an oil change and the customer are all women. Be weary!! Truck is driving good now after paying for their mistakes. Almost set my truck on fire
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October 2023 by Barbara “4newbeginnings” Funchess
What a clean shop! The lady at the front desk was ? amazing...I will be returning very SOON!!!
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September 2023 by Jonathan W.
Phil, Bri, and Drew went the extra mile to get me back on the road. My 2010 Ford Fusion Hybrid broke down halfway between Jackson and Mound Bayou, and when no one else was able to offer to take a look at my car that same day, the staff at this Car Care Clinic offered to see what was wrong, so I had my car towed to them. At first, we thought it was a transmission issue because the car would not accelerate at all and was making a very loud grinding noise. This location does not do transmission work, but they kindly offered to confirm what sort of repair I might need. This, by itself, was a huge help, since every transmission repair shop in town was weeks behind in their work. Luckily, it ended up not being a transmission issue, but a broken axel that was spinning and scraping against the wheel without actually rotating it.Once we knew what the problem was, the staff offered to get my wife and I back on the road within a day, which was incredibly kind, since we were in the middle of a long road trip and did not have time to spare. Drew was not certified to work on hybrids, and doing so was very dangerous, but rather than turning down the job, he spent a great deal of time researching how to disconnect my car's battery, so he could repair it safely. While Drew was working on my car, Phil and Bri were very kind, friendly, and responsive, and kept me informed as to the car's progress and recommended places for me to get something to eat. Bri always answered the phone quickly and cheerfully when I called to ask about the progress. After the car was fixed and we were back on the road, Phil followed-up several times with us to make sure everything was okay and that we made it to our end destination safely, several days later.This was by far the most satisfying experience I have ever had with a car repair shop and its staff, and I highly recommend that anyone experiencing car trouble in Mississippi consider coming to this location.
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July 2023 by Laura Stuart
Excellent service. Friendly staff. Reasonable rates. I’m very grateful for their service.Services: Air conditioning
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November 2022 by Aleisha Pendleton
Will never go there again. They changed my oil, broke a part on my car, lost my screws, lied and charged me $76. The staff and manager were very unprofessional and didn't handle the situation properly. They didn't care and was like oh well. Charles, the manager on duty that day even told me they mess up people cars all the time and put zip ties on people car parts to hold them together and patch them up. The whole place need to be shut down! They all a bunch of lying, low down dirty dogs! Stay far away from this place people if you want to keep your car in good shape! They all are shady!
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October 2022 by Lee James
So professional and helpful. They let me know what needed to be done before doing any work then changed oil and air filter new battery and pulled debris out of my exhaust awesome serviceService: General repairs & maintenance
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October 2022 by Mel Madura
Super Friendly staff and service was fast.My oil change was $49, which is a great deal for my SUV !
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June 2022 by Joshua Lunn
Great service. I trust these guys with all our vehicles.
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May 2022 by David Capton
Phil is always a pleasure to work with. Great service every time I go.
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January 2022 by Abhinash Subedi
Very professional, honest and friendly. Price is very reasonable and they take good care of their customers. I am very satisfied with the brake job they did on my truck. Highly recommended.
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December 2021 by dydxlnx
Great experience. Was in town to meet my wife for dinner, and just decided to get an oil change while I was here. Very professional and friendly. Vacuumed out the car and topped off the air in my tires, as well.
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October 2021 by Josh Phillips
Moved to MS a little over 7yrs ago... these guys are some of the most trustworthy and helpful mechanics I've ever met. I always get them to take a look at my cars. And I love that they are honest and not just trying to up-sell you. They tell you what you need and explain it all. Always super helpful! Highly recommend!
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September 2021 by Carson Feldman
Randal took excellent care of my needs and literally kept me from having an accident after the previous repair shop I used did not tighten the screws on my new brakes properly! Randal and James took care of me and my car quickly and professionally! I am extremely pleased with their service!! Randal communicated with me every step of the way from diagnosis of the problem-to parts and repair and finally price. Highly recommend!!!!Service: Brakes
