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July 2023 by Adam Jennings
Edit:7/17/22 - Raising review score to 4 stars due to the branch manager Steven calling me the next morning to apologize and tell me that the bank had my card. I was asked if I could come in to get the issue resolved, so I came to the branch and spoke with Andrew. He said that CNB had been having issues with online services and card registration and had my card and online account activated within about 10 minutes. Thanks guys!Original review:Quite possibly the worst experience I’ve ever had with a company. Opened a small business account two weeks ago and have had nothing but issues, especially with online services. I’ve called customer service and sat on hold numerous times only for them to tell me they’ll look into my issues and get back to me. It took about 5 days to get my account opened, almost two weeks to receive my business card, and I am unable to activate the card online or at the ATM. Entered in my PIN multiple times at the ATM and the machine kept my card due to 3 unsuccessful attempts. I will be closing my account Monday and taking my business elsewhere.
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September 2021 by Lane Lowther
I chose Citizens Bank for a HELOC at the recommendation of my friend Jeremy Leggett. He referred me to Mr. Taylor McElhenney and I was further assisted by Mrs. Tayler Williams. They were friendly, fast and patient with all the questions that I had. Great bank and great people.
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September 2020 by Karen Meadows
Friendly staff. Always know me by my name. Quick service.
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March 2020 by Ajashua Hardy
Marco Mitchell, Aubrey Anderson-Emmons, and Ajashua Hardy are meet Citizens National Bank Castlewoods Banking branch in Rankin County.
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April 2018 by Paula Davis
David Jackson is awesome!! We've never had any issues working with him or his team! He listens and works hard. Very thankful for dedicated people.
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August 2015 by Talia G.
This is my favorite bank and I've been with a lot of banks in the past... everyone is so nice and friendly and so helpful. .. recommended
