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June 2025 by Ethel Kees
I found a cardigan I was looking for and the staff was very nice and helpful. The crazy store layout, plus lack of shoe inventory is why it didn't get a 5 star.
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June 2025 by Robert Martinez
Me and my wife enjoyed our experience at the JC Penney store that we went too.
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May 2025 by Sara Lee
Need more cashiers
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May 2025 by Tori Chappell
Employees are absolutely rude walking past me saying 10 minutes, when they literally have 21 minutes until they close is wild. I was already walking out the door.
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April 2025 by Jeremy Jackson
Last minute Easter things lol
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July 2024 by Sonya's Crafts
Always a great sale!
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July 2024 by Jane Doe
The location had two levels of doors unlocked. An employee spoke to me while I was shopping, as if nothing was wrong. I went to pay for a shirt and was told they were not open. The item was taken from my hand, and I was escorted out. The time frame of them opening is not the issue. Lock the doors if you are not open. If someone is cleaning then perhaps there should be processes in place to ensure the doors are locked. I wasted time in this location. And if I was to return I would probably waste more time looking for the exact item and size that I retrieved. Also, if the employee merely said “Hey, I’m sorry we are not open. I’ll place this here, and at 11 we will get you squared away” then it would’ve been a different experience. I am a Manager. There is a sound to professionalism, even when it’s information a customer does not want hear.
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June 2024 by Kim Harrison
Our selection for men's clothing was not broad
.
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May 2024 by Cyrus Webb
Great location and selection.
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April 2024 by Cynthia Williams
Cashier was very pleasant. That's such a rare thing to find these days.
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April 2024 by Sonya Kim McGarity
Used jcpenny studios for my son's senior portraits. Satisfied greatly.
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April 2024 by Tasha Chesser
Lynette at the Flowood Store did an exceptional job on my visit to the store. She was working alone with a long line of customers. However, I noticed she treated each customer nicely and decreased the line in a very timely manner. Just wanted to acknowledge her efforts at performing such a great job.
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March 2024 by K Jay
The staff in the bedding area and towels were amazing. The young man Jamal was so helpful. He stated it was his day off and he came in anyway. Dedicated employee.
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March 2024 by Chevon Chatman
Went in to find a suit for my son’s athletic banquet. Was a bit panicked because it was a last-minute pursuit. But Diante very quickly helped us find the perfect suit with the best fit! Very grateful!
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February 2024 by Elijah Francis
JCPenney stands as a reliable destination for a wide range of shopping needs, offering everything from fashionable apparel to home goods. With competitive pricing and frequent sales, it's a budget-friendly option. While the store layout and customer service quality can vary, the overall shopping experience is generally positive and convenient.
